Nissan X-Trail 2016 1.6DSL SV 7 SEATER

Brought a car for my wife from Noel. He was very helpful and informative. Car was ready to collect with full NCT, Service and valeted within a couple of days. Unfortunately a valve failed on the car almost immediately. Now I'm a realist and understand thing happen what impressed me was the way Noel and John dealt with it. The car was recovered, new valve ordered and replaced an we collected the car within a day or two. All the time Noel and John kept us posted at every stage . This is what customer service is all about.

I bought my E Class Mercedes in Premium Autos in April 2023 and now after 4 months I can say car is great , also dealing with John was simply pleasure. Car has brand new 2 years NCT , was clean like new , and the state of the car was great. All old service invoices from the previous owner so I can see what was done before. I was there to see the car and do the test drive and John was very patient answering all my questions. Also week later when I came to collect this beauty another portion of questions John survived patiently. I CAN HIGHLY RECOMMEND John and Premium Autos when you need a car .

I recently purchased a car from Premium Autos Waterford and I am thoroughly impressed with their service. The car I received was in excellent condition – clean, well-serviced, and came with a fresh NCT. What really stood out was their exceptional customer service. Shortly after the purchase, I encountered a minor issue with the car. It's important to note that this was not a fault of John or Noel, but rather an unforeseen circumstance. The way they handled this situation is a testament to their professionalism and dedication to customer satisfaction. They addressed and fixed the issue swiftly, ensuring minimal inconvenience to me. During the repair, they even provided a courtesy car, which was a significant help. Both John and Noel were absolute gentlemen throughout the entire process. Their approach was friendly and informative, without ever being pushy. It's rare to find this level of care and transparency in the auto sales industry. I highly recommend Premium Autos Waterford to anyone looking for a reliable car and exceptional customer service. Their commitment to customer care and satisfaction is truly commendable.