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campers

Campers

At Frank Keane Volkswagen we offer the highest levels of value and customer care across sales and service. Located at Liffey Valley, Dublin 22 with the latest and most competitive offers on new Volkswagen cars and Commercial Vehicles, a wide choice of Volkswagen approved used vehicles and highly trained staff with the expertise to handle all your servicing requirements.

For Commercial Vehicle customers, we have dedicated Commercial specialists, tasked with making sure commercial owners receive the specialist customer care that they require. We also offer dedicated Volkswagen fleet support, Volkswagen Authorised Accident Repairs and a Trade Parts Specialist operation.

Great experience and very happy customer! This is my second time to buy a car from this dealership and I really recommend. The service from the moment you arrive and throughout the whole buying experience is excellent. Also I’ve had my previous car with them for services and never had any issues and they are very helpful. Big shout out to John Wong, who has been one of the nicest, kindest people I have ever dealt with, he went above and beyond to ensure I was more than happy with everything. He made the whole experience hassle free and truly such a pleasure!!  Also shout out to Toma who was so kind and helpful during the handover that the whole experience was wonderful. Definitely recommend buying a car here!

Dealt with Craig, such a gent of a fella. Brought me out in a couple of cars, got to know me a little and used his knowledge to suggest a T-Roc when I had my mind set on a Golf again, which I ended up loving more than the Golf. The knowledge and experience from this lad made the choice so easy for me. 2nd car I’ve bought off him overall and I wouldn’t wanna buy anywhere else. He also got me a great trade in value for my old car, which many garages were offering much less. Highly recommend this dealership, but I strongly recommend dealing with Craig directly.

From start to finish we had a great experience buying our new family car from Frank Keane vw. We were advised and looked after by Adrien and IVA and couldn't recommend them enough. We were met at reception with a warm welcome from Shannon and and she made sure we were well looked after. They made a tough decision for a busy family very easy and straight forward.

Amazing service. From the moment I called and met with Zoe, she was amazing. I expressed what I was looking for, and she found it she was attentive and listened to what I wanted. She called me and kept me up to date throughout the whole process and even called me after to see how I was enjoying my new car. I had one little issue, and Gareth from the service team called got it booked in and fixed ASAP.
Wouldn't go anywhere else and will definitely be back when it's time to change again. Absolutely amazing 👏
So a year later I called back into the Liffey Valley branch and met with the lovely Lisa, once again she was attentive and listened to what I wanted and what I could afford this time i needed something a little bigger so she took me through second-hand cars and then brand new ones. Lisa found me my new car and kept me up to date on everything from the ordering to the delivery to the collection. I have again received amazing service and would not go anywhere else when purchasing my car Lisa you were amazing and thank you for making the whole experience easy and enjoyable

If letting them service your car, dont expect too much from them and expect the unexpected error.

*No point to confirm the job list before the booking, since they will be down by different person, the person who talked to you might not even know that they are talking about,

*Don't bother to leave a message in the confirm booking page either, it will not get read.

*No point to choose to have your car washed in the option, it'll not get wash anyway. (If you see it being unwashed when arrived, you could ask them, "if there is anyone who ain't busy chating with one of their own" , you can ask them to get it wash as agreed , so expect to wait an extra few hours.

*Self Serving coffee machine has no milk in it.  In that 2 hours of waiting I had around 4 milkness cappuccino which taste like tea,  (I would be supprised if they say it's not a self serving machine since there were no one there ever)

*When they say you can collect your car, expect to wait for another few hours after you arrived.

*They don't reset your service counter and inspection counter(shouldnt this be in the check list of their vw official service guildline to reset if after the service? Wonder if there is any.)

*Even give you a scratch on the door as a compromise.

Lesson learned, they don't need customers, they have enough.

*** Gosh! Opened my bonnet and check on my engine today, engine oil is everywhere over the engine crankcase cover!! Omg!! This is by far the worse! worse! worse! I've ever seen in my entire life! It's worse then an immature DIYer who doesn't know how to fill up their oil and made a total mess!! Let's hope this didn't happen when he/she had the coil out or spark out! Gosh!

Frank Keane Volkswagen Liffey Valley

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