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campers

Campers

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At Abbey Caravans we have been serving the needs of caravanners and motorhomers since 1989. Since then we have had many satisfied customers, many of whom have become repeat customers over the years and as always we’ve welcomed many new customers too, but in particular in the last five years. We have become one of the leading dealers selling and buying motorhomes in Northern Ireland, and as before, we continue selling and buying touring caravans. Our wealth of experience in the leisure vehicle business means you can be sure of the right advice, be it choosing the most suitable layout, picking options or accessories or having your caravan or motorhome serviced or repaired.

Unlike many other dealers we will part exchange caravans against motorhomes and motorhomes against caravans, in fact we will also consider cars or motorcycles against either.

Very helpful staff, took lots of time to answer our questions, even though we were obviously undecided on whether we were going to purchase a motorhome. A good variety of vans for most budgets, we eventually bought elsewhere because we dithered for too long and someone else bought the van we liked, but we would definitely come back to Abbey.

We purchased a used motorhome from Abbey Caravans. We had a couple of small problems which were very quickly fixed. We would like to thank Jim, Gareth and all the staff for their help, knowledge and friendliness.  Highly recommended.

We collected our fabulous new Roller Team T Line 700 from Abbey Caravans & Leisure last Thursday, simply the very best
No hard sell
Just plain straight talking
Jim , Yvonne ; Phillip ; Gareth and Heather and the team behind the scenes all helpful and accommodating with no pressure thanks for all your time and
Patience we’re heading out tomorrow for our first trip
Five star service from a five star team thanks
Sally and Richard

Excellent customer service and a pleasure to do business with in purchasing our new camper - We travelled from Ireland to Northern Ireland and it was well worth it both financially and choice wise.

Visited the shop thinking it was a professional Motorhome supplies business but as soon as you walk in the door the "owner" an older man barks his distain at your comments about the place. The shop space in combined with his motorhome service and motorhome cleaning area which is spread around one section of the shop - not safe or inviting.

To confront customers like this is utterly disgraceful not remotely customer friendly. The attitude is certainly the typical harsh Ulster approach which is interrogation "first". He then goes on to attack you the customer for asking anything, very opinionated he was. Then he has the the cheek to put you the customer in a confrontational position with his aggressive demeaner for which we left.

The female behind the counter couldn't care less really but hey it's small family run business why would they care about the customer - take it or leave it attitude.

The motorhomes are bought in UK second-hand and inflated pricing to go with and I would not recommend this place. Northern Ireland is 30 years behind in every aspect of business acumen, customer service and this place shows it.

Abbey Caravans & Leisure

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