Audi A5 E Hybrid Quattro 220 KW SE

Audi Kilkenny provides a highly professional service and is very much customer focussed , friendly and helpful. Following NCT issues with the car they arranged a very speedy appointment and had the required parts on hand. They explained in detail the repair options and costings. The service was top class and the costs were reasonable in my opinion. A comprehensive video was made available to me in order to view the current repair requirements and the degree of urgency with each them. I was given free breakdown assistance as part of the package and complete car cleaning. I highly recommend this garage and the team there who provide an excellent service. I have found this to be the case over all the years in which I have been a customer there.

⭐️⭐️⭐️⭐️⭐️ Outstanding Customer Service That Restored My Confidence I previously left a negative review for Audi Plus Kilkenny on July 17th due to a poor experience with one of their representatives. However, I recently had reason to contact them again regarding an issue with my 2021 Audi A5 — and I can confidently say my faith in the dealership has been completely restored thanks to the exceptional service I received from Jonathon Mooney, the After Sales Manager. After explaining that my car was showing signs of a recurring issue, Jonathon responded to my email immediately and arranged for me to drop the vehicle in the very next morning. Given my past experience, I was hesitant at first, but Jonathon’s professionalism and communication quickly reassured me. He kept me updated throughout the process, ensured the issue was resolved efficiently, and even covered the repair at no charge. A week later, when a second, unrelated issue was identified, Jonathon again handled everything with care and transparency. He explained the problem clearly, provided a full cost breakdown, and had the car ready the same day. My A5 is now running perfectly, and I genuinely couldn’t be happier with the service I received. It’s rare to see such dedication to customer satisfaction, and Jonathon’s efforts have truly turned my opinion around. Because of his outstanding support, I’ll be removing my previous negative review and will confidently continue to do business with Audi Plus Kilkenny in the future. Thank you again to Jonathon and the team for going above and beyond — this is how customer service should be done. Regards, Brendan

Excellent 5* service from Kilkenny Audi and Joe. I have been lucky to own several S and RS models between California, Arizona, Dublin and now Kilkenny. This was the best experience of them all. Kilkenny team gave me more schwag (a nice Audi jacket and RS keyring) and took the time to load and configure everything including the App. Don't buy an Audi in Dublin. Take the short and fun drive to KK.