BMW 3-Series 318d SE Touring

⭐⭐⭐⭐⭐ I recently purchased my third BMW from the BMW dealership in Charlestown, and once again the experience was outstanding. A huge thank you to Carrie and Amanda for their exceptional service. They are always friendly, knowledgeable, and genuinely care about finding the right car for their customers. They made the whole process smooth, stress-free, and enjoyable from start to finish. This is the third time I’ve bought a car here, and the consistently excellent customer service is the reason I keep coming back. I highly recommend BMW Charlestown, especially Carrie and Amanda. Thank you both—I look forward to seeing you again when it’s time for my next BMW!

I attended Joe Duffy BMW recently with an issue with the petrol flap on my 330e not closing. I was looked after by Alyssa and couldn’t be happier with the service provided. I dropped the car at the garage in the morning and received a phone call at lunch time to let me know what was needed. I then collected the car that evening with the issue fully repaired along with receiving a complementary car wash and valet. I then received a call from Alyssa later that week to make sure everything was ok with the car. I have attended other garages with issues before but none have come close to providing this level of service and attention to detail. The cost of repair was also very reasonable. I will certainly return to Joe Duffy BMW for all services and future car purchases after this.

Definitely beyond expectations. Very professional approach (Naois was very helpful), they could fix what two other garages couldn't. Reasonably priced. Pleasant atmosphere with complementary coffee and ample sitting room while waiting. Enough with parking space. Definitely a place to return for any BMW-related matters.