BMW 3 Series 318d SE

Excellent service from start to finish. Purchased a 5 year old car that looks and drives like new and it was at a reasonable price compared to the same I looked at in other dealers. Drove down from Ennis to test drive the car on a Saturday afternoon and everything was sorted and the car was delivered free of charge to a dealership in limerick early Monday afternoon where I could easily collect it. Also the 12 months warranty is a bonus and if I did have any issues i can get it sorted in the limerick garage rather than having it taken all the way back to cork. I was dealing with Aaron and he was a pleasure to deal with and sorted everything efficiently.

My experience with ZuCar Cork was negative. I planned to purchase a car with cash. I arranged a test drive and viewing of the car on a day convenient for me. The staff member deliberately lied to me, claiming the car wouldn't be available that day. It turned out she simply didn't want me to come because she had the day off. Despite this, I went, and the car was there. This is a blatant display of disrespect for my time and a deliberate attempt to mislead. The next staff member showed a complete lack of interest, didn't even offer a test drive. I felt like he doesn't take me seriously. When I offered my old car as a trade-in, they offered me a ridiculously low price. Moreover, I got the impression that my interest in paying cash met with a lack of enthusiasm. I felt that the staff was more interested in selling cars with financing to earn interest. The lack of professionalism and respect was glaring. I ultimately bought a car from another dealer who offered me favorable terms, professional service and a fair price for my old car. ZuCar Cork missed out on a sale and the car I wanted to buy was one of their more expensive models.

I was looking at a Corolla 2022 from ZuCar Cork, the saleman called me on the phone and hadn't a clue on the service condition of the car. all he wanted to know was if I'm financing or cash. and he said there's no room for negotiation. just because of the rudeness of the salesman, I decided to shop elsewhere.