Ford S-Max 2.0 TDCI ZETEC 140PS 5DR

My second car now purchased off Finn. He went above & beyond for me. Great service!

Very poor customer service. When asking questions I was treated with sarcasm, for example when I asked the reason for selling (why the previous owner want to sell it), a very normal question, the person answered “I don’t know if you noticed, but we sell cars here, that’s the reason”. Like?! If this is how they treat someone that wants to buy, imagine how they will treat you after?

My wife contacted the sales person to meet at 2oclk, when I got to the garage there was just the mechanic, I eventually got in touch with the sales person, he told me he won't be there for an hour, I waited down the road for over an hour, sent him a message, asked if he was near, or we could meet the next day, I waited for a while no reply, I was waiting with my father in law, then my wife rang him from her work place , told her he will be another half hour, never replied to me , I told him it's a terrible way to do business, never even got in touch, I was willing to pay cash for the car as I wanted it for my wife. Terrible way to treat a client.