Ford Tourneo Custom TOURNEO PHEV AUTO - ALLOYS & L

Buying a car can be a stressful experience, especially when your circumstances are not straightforward. My case involved several challenges during the finance process, and at times I genuinely thought the purchase might not go ahead. PJ was outstanding from start to finish. He remained patient, professional and supportive throughout the entire process. Rather than simply trying to make a sale, he took the time to understand my situation, answered every question honestly, and worked hard to help find a solution. His communication was excellent, and I never felt under pressure. What impressed me most was his commitment. Even when unexpected issues arose, he continued to assist me and kept me informed until everything was resolved. That level of customer care is becoming increasingly rare. When I finally collected my new MG S5 EV, the handover was thorough and enjoyable. PJ made sure I understood the vehicle’s features and left me feeling confident driving away. If you’re considering buying an MG, I highly recommend asking for PJ. He is knowledgeable, trustworthy, and genuinely cares about his customers. I wouldn’t hesitate to buy from him again, and I will certainly be recommending him to my friends and family. Thank you, PJ, for making what could have been a very stressful experience into such a positive one.

Absolutely outstanding experience with Ford Sheils Galway! From the very first contact, the whole team was incredibly friendly, welcoming and helpful. Everyone was professional, knowledgeable, well-prepared and, most importantly, genuinely trustworthy. The entire process was smooth, straightforward and completely stress-free. It is not often that you come across a dealership where you feel that the customer genuinely comes first. Ford Sheils Galway certainly gave me that impression. I felt very well looked after throughout the whole experience, and I couldn’t be happier with the service I received. A special and heartfelt thank you to Shane Carroll. Shane was exceptional from beginning to end — friendly, professional, extremely helpful and always happy to answer any questions. He went above and beyond to make sure everything was taken care of and made the whole experience a pleasure. I would highly recommend Ford Sheils Galway to anyone looking for a reliable, professional and customer-focused dealership. Thank you to Shane and the entire team at Ford Sheils Galway — absolutely brilliant service! Janos Szalai

A fantastic experience with excellent support. PJ Coyne was a pleasure to deal with. He helped me with knowledgable answers to all questions, was patient and understanding. Many thanks and I look forward to driving my new car!