Kia Optima 2 Estate 1.7 Crdi 172

We baught our first EV with Kia earlier this year and the process with Nyham was really positive. Love the car, it is amazing(EV9).We have since damaged the car (don't ask) but the service team have been really responsive in helping us with getting it fixed. Thank you all at Kia!

If you are looking for a dealership that will ignore your emails and phone calls from the minute you drive off their forecourt please look no further, Nyhan Motors will never disappoint with their one-star after-sales. We were silly enough to purchase a service card from them in late 2022 when we also bought a brand-new vehicle (which is great, I can wholeheartedly recommend KIAs - they are fantastic cars). During the past three years it has been a constant hassle to book service appointments, clarify terms & conditions, obtain service reports or even something as simple as to confirm the remaining balance on the card. Emails are not replied to, phone calls are not answered, voicemails never returned. I am pretty sure we still have one more service left on our card, sadly we have not been able to get in touch with them over the past two months. We are going to write off our losses and bring our business to another KIA dealership. I suggest you do the same...

We bought a used Sportage here in early April and Im still waiting to get the drivers door mirror replaced as it is faulty despite making numerous phone calls requesting the repair. The after sales service here is appalling, I won't be going back there again for our next car that's for sure.