Kia Sorento Phev K3 5DR AU Auto

Shocking bad service. Bought a car in August last year. Was back twice in 6 months with different issues.. third issue is ongoing and after numerous emails and phone calls. Noone has gotten back to me.. stay well clear

Shockingly bad service. My father brought his car here with an adblue light on constantly after filling with adblue. They told him they would do a diagnostic report on it for €200. He paid this and got a report after waiting weeks to get a slot. They were to quote for the required work. He tried calling several times, called in several times but got nowhere. Then 3 weeks later he got a call to say the parts were in! He never got a quote and never agreed for them to do anything. They are a complete shambles. We got the issue sorted elsewhere because my Father (83) was very stressed from the entire experience.

Took my car in here for a trade-in valuation as was interested in purchasing an EV. The sales person was rude, advised they would call back to provide a price on the trade-in and never bothered to get back in touch. Ignored a follow up call requesting an update. Sleazy, and a pure waste of my time. At least now I know not to do business with this crowd. Shame, reception staff were lovely and the showroom and waiting area is quite nice. The sales staff bring it down.