Mercedes-Benz A-Class A 180 A/T

I’m a long term customer of Conlans . As ever I’m delighted with the attention to detail that is evident there. I was met by a very efficient and friendly receptionist who directed me to the Service Dept. I had already registered online and had an idea of cost of my service in advance. I had booked a courtesy car which I was directed to which I put on my own insurance. While defrosting car an employee of Conlans came up and helped me defrost windscreen. Thank you. Later in Afternoon, I was contacted to say car was ready., I met Alison who explained everything that was done and recommendations made by service department. I paid , and collected my freshly washed and vacuumed car. The following day I received a video explaining the visual examination that had taken place., giving my car a clean bill of health. Thank you to all concerned.

"My recent visit to the showroom for a test drive was excellent. Mark provided exceptional service, demonstrating impressive knowledge of the vehicle and clearly answering all my questions. His professional approach and comprehensive information were instrumental in my decision-making process."

Very happy with recent service and job done on my car. Got full report of what was done and what needed to be done. Express check in and out means you're not waiting around, you can just drop your keys into the keybox. They even washed the car !