Mercedes-Benz CLA CLA 200 Progressive

I needed to get some software updates done on my car, so I called Fitzpatrick Mercedes and got an appointment for the following week. Upon arrival, I was greeted by a very pleasant woman, and the entire job took exactly as long as I had been told over the phone. I’m writing this because I had previously tried to book an appointment at Shehy Motors in Carlow; they gave me a date a month out, only to call the day before the appointment to say they had to reschedule due to an internet outage. I waited two weeks without hearing a word from them, so—on a friend's recommendation—I chose Fitzpatrick Mercedes instead. I am very satisfied and sincerely recommend them. Thank you.

We had an emergency on a trip from limerick in that our petrol cap would not open. We drove in and received immediate attention. The receptionists were very kind and we had coffee and croissants while the car was being repaired. They replaced the part and we were on our way within 30 mins. Excellent service

I have to say outstanding service. I was advised of the price and the service would take 3 hours to complete. I decided to wait. While I waited I was given full facilities to work from the boardroom and was kept advised on progress. Service was complete on 3 hours and no surprises on the bill. Very impressed and have to say exceeded expectations and other dealers recent experiences. Highly recommend and I will be back!