Mercedes-Benz GLE-Class GLE 350 D 4matic Coupe

I had a great experience, my online enquiry was responded to within 24hrs by Nicole, who was very knowledgeable, friendly and she facilitated a test drive for the next day. I met Karl who explained the finance offers to me in great detail and I bought my car there and then. I highly recommend Frank Keane and their staff, I felt welcomed, I was listened to and they worked to get me the right car/package. I left feeling a valued customer.

Very friendly and amazing people. They always ready to offer any help and answer your questions. I have visited the showroom many times and almost all the time I was happy with the visit. Unfortunately, their Car Parts department is closed on Saturday and Sunday. I am yet to do a service with them, but I have a feeling already that they would do well.

Way too expensive. They reply the emails you send to them only when you escalate them because they are not replying. I got a kit part, a fuel filter, with a wrong part in it and it took them an eternity to take accountability of this error, this no solution other than refunding me, so now I need to source the genuine parts for my car, from another place because BMW doesn’t have the genuine part I need.