Mercedes-Benz S-Class S350d AMG Line Auto **Nappa

I purchased a Mercedes CLA recently from your garage & I have to say the service I got was exceptional. I was dealing with Conor (Ward) & he was very professional, knowledgeable & made the process so easy without being too pushy. He explained everything so well & told me that he was just a phone call away if I needed any questions answered. Will definitely be recommending your garage & Conor !!!! Thank you, Helen Pratt, Cavan 😊

I had an issue with charging in my 7 month old ID4. Had to leave the car and keys at the M6 service station. It was taken to Michael Moore's garage. They diagnosed a charger actuator problem and replaced the part. When I was due to collect the car their charger was out of action and I was very anxious as there were very few kms left, I expressed this anxiety to one of your service team, was told when I arrived that chargers were still out of action. To my utter surprise when I sat in I realized the car had been charged and also cleaned. I feel very happy with how I was looked after, not happy to have such a problem with a 7 month old car. I thought I had bought a reliable car and would not be left on the roadside!

The service was completed within the agreed time, and the dirty car was cleaned inside and out. So far, everything was perfect. However, I would like to point out the following: The steering wheel and front seats hadn't been returned to our usual positions. This may be difficult with seats without memory functions. It's still very unpleasant. However, this has happened to us at all other workshops as well. Therefore, still five stars for Michael Moore's service.