Toyota RAV4 2020 4WD Top Spec Platinum

This garage is a real gem ! I dropped into Duffy Auto Services at Pavilion SC as my car was sluggish and I felt it was literally on its last legs ! I explained the situation and they were very friendly and helpful. They knew it sounded urgent and made an appointment for 9am the next morning. I dropped it into Nathan, who was pleasant and chatty and he said they'd ring after they looked at the car. About 2 hours later, I received a WhatsApp video from Slawomir, one of the senior mechanics showing the problems - 2 which were extremely significant and were an accident waiting to happen. He followed up with a phone call, explaining everything including a breakdown of costs and he advised the car was to be ready on Saturday. Darren, the owner duly rang me on Saturday to reconfirm the car would be ready, and we arranged a time. All I can say about Darren is he is such a gentleman ! This was also apparent when another customer came in with a baby in the car and needed something fixed urgently. Even though they were closing, he saw how important it was and agreed to do it. Who does that on an extremely warm Saturday evening at closing time ? Darren followed up with a phone call and will recheck the car after 2 weeks, because of the amount of work done to it. Finally, I can say that overall, the team was professional, and friendly, and their prices were transparent and reasonable, but it's their kindness and helpfulness that really stands out. It's rare to find a garage that combines expertise with excellent customer service, but Duffy Auto Services ticks all the boxes. I wouldn't hesitate to recommend them to anyone looking for trustworthy, skilled mechanics. They've definitely earned a loyal customer in me ! 😉🚘

A fantastic team and a Trustworthy Garage! I went to several garages in the area for a brake servo replacement, and they all refused. This garage accepted the challenge and did a flawless job, quickly and with great professionalism. Thank you so much for your kindness too. I 100% recommend them!

Bought a car from Darren a couple of days ago and I couldn’t be happier. The car was spotless and in perfect condition and it’s exactly what I wanted. Darren also goes the extra mile with all finishing touches and with great prices. Darren is such a lovely person to deal with and helps you to pick the right car for you without any pressure at all. I will definitely be returning to Darren in the future and would highly recommend :)