Toyota Yaris Cross Hybrid Luna

I recently purchased a car from this dealership and the entire process was outstanding, largely due to two incredible employees. A special shout-out to VJ for his exceptional service. From our first meeting, he was the epitome of efficiency and professionalism. He listened carefully to what I was looking for, had excellent product knowledge, and never applied any pressure. His follow-up was prompt, and he handled all my questions with patience and clarity. I also want to recognize Mikey in the Finance Department. He worked with VJ to ensure a seamless transition after I chose my vehicle. The collaborative effort, expertise, and genuine desire to help a customer are what set this dealership apart. I left feeling confident in my purchase and well taken care of. I highly recommend this dealership and will definitely be returning for future service needs. Ask for VJ, you won't be disappointed! Highly Recommended!

I had a great experience buying my first new Toyota Yaris from Carroll and Kinsella. VJ was incredibly helpful throughout the whole process. He was professional, patient, and took the time to explain everything clearly, which made the experience smooth and stress free. He kept me updated at every stage and made sure all my questions were answered. I never felt pressured, and he genuinely seemed to care about finding the right fit for me. Highly recommend VJ at Carroll and Kinsella if you’re looking for a reliable and pleasant car buying experience

I bought a car recently from Carroll and Kinsella in Blackrock and it was an excellent experience from start to finish. I had been to other dealerships including other Toyota dealerships but from the moment I met VJ I knew I would get the best customer service. He was very knowledgeable and could answer all questions and address all concerns clearly and decisively. He was very attentive in the first meeting bringing me on a test drive and explaining all of the advantages of the car, warranties,, finance and everything else you would worry about as a new car purchaser. He explained everything very clearly and thoroughly and answered all questions I had. At no point did I feel that I was being pushed or rushed into making a decision or choosing any extras. From the moment I decided I was buying the car the excellent customer care continued and I felt like I could ring at any time if I needed to with any question. In addition, all of the paperwork was taken care of by him making it all a very stress-free experience. There was regular contact via email letting me know next steps and with check lists to make it easier to prepare for the eventual collection of the car. The actual day of delivery was also a very calm and easy experience with VJ as super organised as always but also calm and patient and aware that I would need another explanation in the car of the main features. Buying a new car is potentially an anxiety-filled experience due to the cost and where there are many elements to consider and many steps to go through. However with a salesperson like VJ you just feel confident from the get-go that you will be very well taken care of and it will go smoothly. You can relax. Thank-you VJ