Volkswagen Passat 2.0TDI DSG 150HP R-LINE

Had my first service on Friday for my Vw golf. Was a 5 star experience from start to finish . communication was great - very friendly and polite , helpful staff ! Was very happy with it over all and will be back for my next service . Even got a lovely follow up call from padraic the next day which I was very impressed with. Felt very safe and confident leaving my car there .

Bought a222 Tiguan recently here very happy only issue I had was the front tyres were close to needing to be changed. Had a bit of a debate with the guys and they sorted it then Not bad to deal with will check back when I’m looking to change again 👍

Bought the 1yr old VW from them. Found it in an ad online and all looked perfect. Rang them and was told to wire money sooner so that they can put it on trailer to send it to Cork. Well the trailer broke apparently once I sent the money, the communication following that was difficult as I had to call multiple times to check the delivery status. But once I got the car there was only one key, I still took the delivery as the impression was this will be handled together with the logbook. Unfortunately radio silence from the dealer, the key is gone and I need to buy one for 500+ now. The second key is required to become the primary user of the car, it nags you constantly about it and is necessary to create an account in VW connect and to be able to use the digital services in the infotainment system (like update the maps).