Volkswagen Polo Polo Edition 75 1.0tsi 95hp M5F

I recently had my car serviced at Joe Duffy, and I’m thoroughly impressed with the level of service I received. From the moment I booked my appointment, the process was smooth and efficient, thanks to the outstanding customer service team and management. The service was completed on time, and as a pleasant surprise, I received a complimentary wash and vacuum that left my car looking and feeling like new. Special thanks to Brian, the manager, for his professionalism and attention to detail, and to the lady Kiera (I'm sorry If i misspelled the name), whose friendly demeanor and helpfulness made the experience even better. Overall, I am very satisfied with the service at Joe Duffy and highly recommend them for their exceptional customer care and thorough service. Kudos to the entire team for a job well done! Highly recommended!

Bought an ID4 in JD about 6 months ago with 2 years of warranty + smart protection - I have to say all process was smooth - I'd like to thank Gavin Kelly for the excellent service, making sure all the things we agreed upon were addressed. I would def go back there for another car when the time comes since they earned my trust.

The service is not at the level of the car prices. I came for a service but they have disabled my camera and I had to come back for them to fix it. I took an appointment few weeks before and they called me 2 days before to say that they don't have the replacement car. When I said to them I wasn't happy they just didn't care. The car wasn't even washed and cleaned after the service. UPDATE: Despite the reply from VW below, nobody has been in contact with me. I have no idea who is this Brian. After 1.5 month VW have disabled my camera they realized they couldn't fix it and I sm now waiting for a call back to get a date for the provider to fix it. Is it really the kind of service you would expect when buying an expensive car??