Volkswagen T-Cross R-Line 1.0 TSI 116HP **REAR VIE

Very good help when booking a vehicle in that I had no time to do myself with a timing belt kit, they fitted a after market rad I had that most refuse to fit aftermarket but they did.... Lad in parts very good help for ordering off and helps the trades out there Nice local business with good customer service and nice to get a vehicle back the same way it's giving in with nothing broke Thanks

Truely excellent experience! Phoned this location in advance as we were looking for a specific nut lock to open wheel nut. The man I spoke to on phone (think his name was John) said come on and we will see what we have. He unlocked the nuts on the 4 wheels, and put the new ones on for us. He had to get another coworker to help him. They were really great. Excellent service, and really courteous. Highly recommend for any customer needs.

Very disappointing, i had my car in for service and diagnostics in J Keane services Roscommon and the response i got from service desk was there’s something draining my battery which needs another diagnostic session to find out and my infotainment system had an issue which they say didnt show up on the diagnostics and that i didnt mention the same prior to the procedure and they might book me in for another diagnostics to find it and charge 100€ per hour for the same for labour. I need to know what does diagnostics mean for this dealership, is it separate for every single part or is it my fault that i didnt mention every single malfunction properly. My service plan with VW financial services includes the diagnostics and report which i didnt get from the service dealer here.