Volkswagen T-Roc 1.0 TSI 110HP Style Plus @Frank K

I had a very positive experience with Frank Keane Sandyford, specifically regarding their exceptional customer care following my recent vehicle purchase. While the buying process itself was excellent, thanks to Maia, what truly sets this dealership apart is their dedication to post-sales support. The team at Frank Keane, particularly Dean Kennedy at Sales, commitment to ensuring customer satisfaction post-sale is truly commendable and greatly appreciated. I highly recommend Frank Keane Sandyford to anyone looking for not just a great vehicle, but for a team that prioritizes long-term customer relationships.

I had an excellent experience working with Shane from Frank Keane Volkswagen when purchasing my new VW Tiguan. From the very beginning, he was professional, knowledgeable, and genuinely helpful. He made the entire process smooth and stress-free. I was especially impressed with how fair and straightforward the trade-in process was. Shane made sure I felt confident and comfortable with the numbers, and there were no surprises. He also went above and beyond to help with the financing, clearly explaining all the options and making sure I got a deal that worked for me. Overall, the level of professionalism and customer service was outstanding. I’m extremely happy with my new car and highly recommend asking for Shane if you’re in the market for a vehicle!

Last week I purchased a ‘new’ to me I.D3. It’s my first time in many years dealing with VW. My experience to date has been excellent with Shane who was very generous with his time and management of the transaction. He was quick to respond with any queries or concerns. He even had a beautiful bouquet of flowers on the passenger seat for me when I called to pick up the car. Oran was excellent also in runny me through the technologies in the car - it’s not all intuitive! So his help was gratefully appreciated too. I’m hoping that the After Sales Service will live up to expectations as Shane has set an excellent precedent. Bernice Godfrey