Volkswagen Up! 1.0 AUTOMATIC

Buying a used car is always a challenge so warranty is very important. I bought a nice automatic VW Touran detailed and shined. After a week the Gearbox sounded strange noise. I contacted ALCAN and they inmediately sent me to a garage of my choosing. Replacing the clutch/flywheel went to almost 2000 euros. Not only repaired was done and paid for, but, more important, Alan have previously sent into my bank 50% of repair quoted charges. I tried to return the 850 euros and to my surprise, Alan graciously asked me to keep it for the inconvenience. My car is in perfect condition and I recommend this shop to anyone.

100% recommended these lads! Me and my partner got our first car and it couldn't of went any smoother buying off these. From arranging the viewing, showing us every bit of the car, test drive, purchasing it and getting it delivered right to our door! Definitely stress free buying from these. We love our Honda Insight well worth it especially buying from a great dealer!

I don’t normally leave reviews and I wasn’t asked to either but I feel I need to as we had an incredibly positive experience dealing with Alan. I was heavily pregnant at the time we purchased a car, he delivered the car to us and subsequently delivered a spare tyre and when their was issue with our battery months later, again offered a free call out service. He made the purchase process incredibly easy for us and it was a great example of what excellent customer service is!