Tips and Guides

Truckcar sales are in business for over twenty years and are an authorised Mercedes-Benz commercial vehicle dealership. We provide sales and service for the complete range of Mercedes-Benz commercial vehicles including vans and trucks.

Truckcar operate from a new purpose built facility which opened in February 2007. Our new premises is built to the highest standards and is the only purpose built commercial vehicle garage in the mid-west region. We are located on the N20 main Limerick to Cork Road just 4 km from Patrickswell co. Limerick. Truckcar sales provide the full range of services required by both heavy and light goods commercial vehicle owners. Sales, service, parts, VTN heavy &amp; light goods vehicle testing as well as service 24 hr. breakdown assistance / recovery are just part of what we can provide. 


In addition our Mercedes-Benz qualifed service team can perform the maintenance requirements of your Mercedes-Benz passenger vehicle also.
 

Call us today on +353 (0)61 600 720

We recently had one of our vans serviced at Truckcar Sales, and I couldn’t be more pleased with the experience. We unfortunately missed our scheduled appointment time, but the team was incredibly accommodating and still took us in without any issues. It’s not often you come across a business that’s both flexible and professional, and Truckcar Sales certainly delivered on both.
They went above and beyond to make sure the van was serviced in a timely manner.
If you're looking for reliable service and a team that truly cares about their customers, I highly recommend Truckcar Sales.

Had my cvrt done recently, v good service, highly recommended

Great service.excellent staff very thorough and very good prices .

I am going to echo Tom Gardener's review from a year ago.
Nothing has changed and I bitterly regret not having seen it sooner.
Not only should Mercedes take a closer look at this company, the RSA should also be checking their eligibility to be listed as  authorised tachograph installers.
My experience has a similar ring to the review mentioned.
I booked in a German import Mercedes Actros for a compulsory tachograph retrofit.
The vehicle has been maintained by Mercedes from new and I naively thought that booking into an authorised dealer would be the best option.
No!!! Huge mistake, this experience has been exactly the opposite, I'll never go near them again.
My job card was really simple, Fit the latest version Tachograph.

This is a mandatory and costly job, so I wanted to make the most of this one time opportunity and get the latest device together with the latest functionality.

Neither goals have been achieved.

When I arrived back at Truckcar at 4:30 pm to collect my vehicle, I was told it had no coolant because of a leaking pipe and the Tachograph install wasn't finished.
They'd had the vehicle since 8:30 am, no phone calls nothing, just a load of BS about a slow leak and corroded sender that took all day to remove.
When I asked to take look , my sleeper cab door was wide open and the neighbouring vehicle was having rust ground off the brakes.
There was zero evidence of a leak, just a snapped off pipe.
To say I was despondent is an understatement, then I had to go and find a hotel.

The next day I arrived and went to the workshop and stayed with the vehicle until the Tachograph install and calibration were complete. I cancelled the service as all trust had evaporated.

The following day, I tried to connect my phone to the Tachograph and take advantage of the new features after the abysmal experience getting it fitted, when I discovered it wasn't over. My phone wouldn't connect because of outdated firmware.

I then discovered the Tachograph fitted was a previous model and Truckcar had no idea how to update the firmware.
I was asked to wait for the Manager's return, so he could contact me with a resolution, I'm still waiting.
Update, I've since spoken with the manager of Truckcar, he didn't understand why I was dissatisfied with outdated software on a newly installed device and more importantly, they don't appear to have the knowledge or equipment to carry out this task.
I was repeatedly told how well trained and equipped their technicians are, but not offered an appointment to update my Tachograph.

Worst costumer service ever!!! I called them stayed minute oj the phone to get an offer from them, they said ok, we'll email it, after 2 dans nothinf. I call back, told them I'm waiting for 2 days and she hung up on me. Called back again and never aswer!!!!!

Truckcar Sales

Full service history
Bluetooth
160BHP

Price: 33950 + VAT

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There is a 9 Month warranty available from this dealer. Get in touch to find out more.

There is a history check available from this dealer. Get in touch to find out more.

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Full service historyBluetooth160BHPPrice: 33950 + VAT

Mercedes-Benz Vito 116 2024