Tips and Guides

Ballybrittas Motors have been providing quality new and used cars for over 20 years. During that time the company has built up a first class reputation for supplying new ŠKODA cars and a wide selection of quality approved used cars, while our Servicing, Parts and Repair departments provide the highest standards of manufacturer aftercare. We can also offer a wide variety of Finance Packages including new ans used PCP.

We always aim to offer excellent customer service combined with competitive pricing and choice to suit all budgets and lifestyles. Pop into one of our showrooms and we guarantee you'll be warmly looked after.

I recently bought a fully electric Elroq from Ballybrittas Motors and the entire experience was excellent. The car was immaculately presented, and the sales consultant, Lyndsey, was outstanding, professional, knowledgeable, and happy to answer every question i had. I would highly recommend this dealership without hesitation. Absolutely five star service.

Found Pat Keogh Garage / Dealership . Lovely to deal with. Barry in sales was a pleasure to deal with . Iam sure they  deal with a lot of different types of people in this business . And very very hard to please everybody . But they were lovely to me . And had exceptional patience for all my needs . Best prices for Skoda cars if you’re a serious buyer . Give them a visit . I got train from Galway town . They picked me up. Thanks for everything . Best of luck  with new cars next year . Iam very happy with my brand new car .

I recently bought a car from Ballybrittas Motors and I’m absolutely delighted with the whole experience. Barry,, was brilliant to deal with. The after-sales service has also been excellent, and any questions I had were answered straight away.

I recently traded in my car for a newer model at Ballybrittas Motors. Lyndsey Keogh was absolutely brilliant throughout. I felt that I was offered a fair price for the newer car, and a fair trade-in price for my own car. I'm delighted with my experience here, and after the sale when I discovered that the rear headrests were actually missing from the car, Lyndsey was very quick to replace them for me. Great customer service!

Avoid at all cost! The dealer principal, is by far the most rude and ignorant man I've ever encountered in the motor trade. I purchased a used Skoda with a warranty from Ballybrittas Motors. In my 3 month ownership ordeal, I loved the car but my issues lie solely with the dealer's handling of the situation.

I placed a deposit on the car needing NCT before handover. 8 days later, I reg checked the car and could see that it passed NCT. I was told the car was still not ready and I had to tell them I knew it had passed the NCT. They refused to tell me when the car would be ready because it needed to be cleaned. I had to demand that I would collect the car the following day and suddenly the car was ready for me.

Within 2 weeks it became apparent that the engine had an internal coolant leak as the coolant reservoir would need to be refilled multiple times a week with no visible leak.

The timing belt and water pump were replaced (due to noise on cold starts) but the car continued using coolant at the same rate.

When I phoned again, I was put on hold for an hour before, the service advisor, told me that I was NOT to open the coolant reservoir and I was NOT to top up the coolant until they could look at the car a couple of weeks later. This was eventually corrected by the dealer principal in a follow up call when I asked him if he wanted me to overheat the engine by driving it without coolant.

On my next visit, the dealer principal marched me outside the entrance of the dealership where my car had been parked where a technician met the dealer principal and I. The dealer principal then tried to convince me that there was nothing wrong with the car despite me having put 5L of coolant into the car up to that point. They took the car back into the workshop and told me they replaced the coolant reservoir.

Again, the issue persisted and I called after a week to report it again. I received a callback from a woman and was told that Ballybrittas Motors was refusing to carry out any further work on my car and I was being offered a full refund. I asked if they investigated the EGR cooler and was told "what does that have to do with it".

I was told that the dealer principal was not willing to speak to me any further and to take the refund or keep the car with the issue.

Having owned the car for 3 months, I returned it to Ballybrittas where I was asked to wait in the showroom looking directly into the dealer principal's office. After watching him sit in his office for an hour, he walked over to the receptionist and handed her a signed cheque and asked her to make it out to me.

Approximately 2 months later, the car was re-listed on the website with a €3000 higher asking price than when I purchased and 2000km more since I returned it.

Ultimately I believe that the dealer's decision to refuse repairing the car was because he saw an opportunity for more profit by taking back the car, repairing it and selling it for a higher price.

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