Buying a Vehicle

Portman Business Park Lissue Industrial Estate, Unit 10/11 West, Moira Road, Lisburn

I dropped into Phillip McCallen Motorcycles yesterday because I needed a minor adjustment to my bike. All staff I met was very friendly, but a special thanks goes to Corey, who was amazing and got everything sorted in just a few minutes. I was also impressed by the huge selection of bikes, clothing, and accessories. Thank you again, and I would definitely recommend them to everyone 👍

Want to thank Corey for going the 9 yards for me! Was under pressure trying to source a battery for my Rocket 3R and Corey did the research sourced a battery and got it ready (IE: acid fill & charge)for me to collect! Thanks Corey 5 Stars

Shopped around but stopped when I went to Phillip McCallen’s. An honest, professional customer experience that separated this dealership from the others. Thoroughly recommended for price, professionalism and peace of mind motoring.

Philip has forgotten more about bikes than most of us will ever know.
He's experienced staff are always available to help you with anything.
Great 👍

Absolutely appalling customer service.

I had spoken to Jason in advance about coming up on Saturday to put a deposit down on a bike. As I live almost 100 miles away, I made sure to give plenty of notice before making the trip.

When we arrived, we let Jason know we were there to sort everything out. He told us he'd be with us in a few minutes once he'd finished with another customer. Fair enough. We spent some time looking around the shop and came back, only to find Jason chatting away to a completely different customer behind the till. Not once did he acknowledge us, update us, or make any effort whatsoever to help.

After standing around for 40 minutes feeling completely ignored, we left.

It's genuinely baffling that a business can make someone feel like such an inconvenience when they're actively trying to spend thousands of pounds on a bike (in a bike shop!!).

Needless to say, I'll be taking my money elsewhere. If this is how they treat customers who have arranged a visit in advance and are ready to put down a deposit, I'd hate to see how they treat everyone else.

Phillip McCallen Motorcycles

2024 KTM 450 SX-F. Was £10449 Now £7,995 Last 2024 in stock

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There is a 6 Month warranty available from this dealer. Get in touch to find out more.

2024 KTM 450 SX-F. Was £10449 Now £8499. Last 2024