KTM 890 SMT - 2023

Took my bike up to their workshop for repairs/servicing/tyres etc. Probably the very best experience I have ever had in the motor trade, workshop desk staff were excellent, on the phone before I went there, and on my arrival. Gave me a very fair quote for all work to be carried out. Gave me a courtesy bike while mine was there, and all work carried out first class. So to all at Phillip Mc Callens a very big THANK YOU. I would recommend them to anyone. I wish all businesses were ran like theirs.

Shopped around but stopped when I went to Phillip McCallen’s. An honest, professional customer experience that separated this dealership from the others. Thoroughly recommended for price, professionalism and peace of mind motoring.

Had a recent trip to France and headed down to Rosslare for the ferry in torrential rain. Bike conked out about 50miles from the port, which was not expected for a bike with only 1000miles on it. Rang Phillip and he pulled out stops to get me back on the road ASAP even though I was nearly 200miles away. He rang ahead to KTM in Dublin and they had the bike as a priority for next day. Phillip checked in with me several times and kept me updated, which was appreciated. Turned out it was a faulty battery, as it wouldn't charge over 5v. This was replaced by the Dublin dealer who told me they were told just to do what it takes and invoice Belfast. We ended up getting the next available ferry 2 days later, with no bike issues in France