Mercedes-Benz GLE GLE 350 AMG Line Prem DE Phev

Just received our New car today, and wanted to send a massive thank you and appreciation to the sales Manager Mr Gary Brown so efficient and professional, very helpful and made the Finance process pain free A1 in his job

Wojciech and Jim were incredibly friendly and helpful every step of the way. Both of them were happy to answer all our questions and walk us through the entire process from test drives, finance, paperwork, to handover. They made our experience stress free and enjoyable.

Pros: Inside is clean, and neat. Employees are very friendly and professional. They have a lovely little coffee bar and a comfortable space to wait. Cons: The place is hard to navigate with extremely limited parking for customers. Despite being the largest dealership in Galway, they cannot provide all service requirements for the vehicles they sell and service. They also hold "bankers hours". You MUST take time out of work in order to get any work done. My wait was 6 WEEKS to fix something. Previously I had to wait EIGHT weeks for a basic service. While the employees are wonderful and the quality of their work is good, I can't say I'd recommend them for service for these reasons. They clearly do not value the money their customers time and money.