Based on the Monivea Road, Windsor Galway Nissan &amp; Mazda are Commercial, Passenger &amp; Electric Vehicle specialists, selling the full range of Nissan &amp; Mazda models &amp; a wide range of used cars..

 

Established in 1964, the Windsor Motor Group has become Ireland's largest dealer group, with over 300 staff and thousands of satisfied customers. The Windsor Motor group operates 10 Nissan dealerships which are located in Dublin, Meath, Galway and Wicklow.

Just received our New car today, and wanted to send a massive thank you and appreciation to the sales Manager Mr Gary Brown so efficient and professional, very helpful and  made the Finance process pain free A1 in his job

Wojciech and Jim were incredibly friendly and helpful every step of the way. Both of them were happy to answer all our questions and walk us through the entire process from test drives, finance, paperwork, to handover. They made our experience stress free and enjoyable.

Pros: Inside is clean, and neat. Employees are very friendly and professional. They have a lovely little coffee bar and a comfortable space to wait.

Cons: The place is hard to navigate with extremely limited parking for customers.  Despite being the largest dealership in Galway, they cannot provide all service requirements for the vehicles they sell and service.
They also hold "bankers hours". You MUST take time out of work in order to get any work done. My wait was 6 WEEKS to fix something. Previously I had to wait EIGHT weeks for a basic service.
While the employees are wonderful and the quality of their work is good, I can't say I'd recommend them for service for these reasons.
They clearly do not value the money their customers time and money.

Went in to see if I could get a Firmware update on my imported Mazda Demio. The lady at services front desk told me they didn’t have the right computer to change the software on Japanese cars. She suggested some other shops nearby, and when I asked them they said the Mazda dealer should absolutely be able to. I then was able to achieve this within about 20 minutes with a laptop and a usb stick at home. The files are online for free and all you need to do is plug in the usb into the car and let it update. Very simple, just watch a YouTube video.

Felt like they didn’t want to help just because I didn’t buy the car there. I’d happily had paid for the service before knew I could do it myself. A Mazda dealer should know how to do this easily, and as the only Mazda dealer in Galway should offer the service. Only 2 stars as the lady at the front desk was very nice.

I brought my car to Windsor Galway 3 months ago for a full service, which was quite expensive. I expected everything to be done properly, including the oil change. But 2 weeks ago, I got a message on my car saying "Oil Change Due".

That doesn’t make sense, since the oil should have been changed during the service. I’ve been calling and sending emails, but no one has replied.

So disappointed. After paying that much, I expected better service and at least a reply to my messages.

Windsor MotorMall Galway

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There is a 1 Year warranty available from this dealer. Get in touch to find out more.

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There is a 2 Year warranty available from this dealer. Get in touch to find out more.

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There is a warranty available from this dealer. Get in touch to find out more.

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