Volkswagen Arteon (61) 2.0TDI D7F 150HP R-LINE

Purchased a Kodiaq from Daniella back in Jan (only getting around to review now!). Earlier that day, we had visited another dealership, and it felt like we were an imposition when we asked to view a car. When we visited Pilsen, it was a very different experience. Daniela was very warm and genuine during our visit. We had our four year old with us and Daniella made her feel welcome too. As well as being nice, Daniela wasn't pushy with the sale, was clear and upfront, and was very responsive when we had a query (even after the sale). The price for the Kodiaq was also competitive; they offered a fair trade-in price, and following their pre-sale service, they put new tyres on the car for us (unprompted). Still happy with our purchase four months later. So based on our experience, I would highly recommend Pilsen.

I wanted to order a new ŠKODA Elroq, I rang my local ŠKODA dealership and I rang two more before ringing Pilsen. I got put through to Daniella, I explained exactly what I wanted and when I wanted to have it for. Daniela proved very knowledgeable and was more than helpful and professional. She was able to fulfil my order exactly as I wanted it. The other 3 dealerships I spoke with were nowhere near as helpful as Pilsen. After confirming my order with Daniella I ordered there and then, paid my deposit over the phone and I transferred the balance from my local bank to theirs. I didn’t need to step foot in the dealership until the collection date and as I had arranged everything over the phone it took a mere 15 minutes for the handover, which was just checking the car over, the SEAI paperwork and SIMI document The Car was perfectly presented and polished to perfection and 100% charged. This was a production order car, The ŠKODA app notified me of the commencement of production and when it left Germany for delivery to Cork for arrival there on Christmas Eve and it arrived into Ireland 3 weeks before I requested it, after the usual PDI I had my new 2026 car in the middle of January, which was 2 weeks earlier than I had expected it to be ready. , I could not recommend Pilsen enough and more so Daniella. They even offered to send a courtesy car to collect me from the Luas after I got the train and Luas to go collect car. That is service in a nutshell, old school attitude towards going the extra mile for customers. I went past 3 dealerships to buy a car where my local dealer and the two further along the way were not too bothered about the order. Telling me things like, ‘I’ll ring ya back’, ‘I’m not sure’ type things and having to go off and check this and that etc. it was like the sales agents were kicking the tyres and not me!, even the Kildare area dealership didn’t even bother to call me back. So if you’re after a genuine costumer focused service and sales then take my word go to Pilsen, in fact just ring them and see for yourself. Ask for Daniella in person. If I could give 10 stars I actually would. Sent from iPhone

Had a great experience buying a car over Pielsen. Ciaran helped a lot with all my queries about the car and price, kept me updated with delivery date, as ŠKODA had a slight delay over the port, not a big issue, and called after a week to check if everything was ok with the car.