Volkswagen T-Roc T-ROC STYLE 1.5 TSI D7F 150HP

Bought my first new car in 15 years here recently, Lochlan did the deal and handled everything from finance to the coffee for us. He just needs to put his phone down a bit longer between all videos he's doing for social media and he might sell a few more cars 🤣🤣🤣. Just kidding of course. Mine arrived and I couldn't be happier. Mind you a seagull had a good auld go at it just before I collected it. Lochlan was out like a flash putting Cilit bang to shame with his sleeve fair play !! The little gifts left in the car were greatly appreciated. Clearly not the first time he had to deal with crap like that 🤣. Great bunch of lads at Linders, another happy motorist out the door !!! Thanks again.

Initially, I tried to buy the MG ZS Hybrid+ from the dealer closest to my address (Frank Keane MG). However, it was a very disappointing experience. The car wasn’t available for a test drive at the time of my agreed appointment, the trade-in value offered was ridiculous, and the junior salesperson didn’t seem very competent. I then sent an email to Linders and received a reasonable trade-in value. It wasn’t perfect, but it was good enough. Lochlan was very competent, knew what he was selling, and was extremely helpful. The best thing about dealing with him was that, when I had some doubts about the car I had already ordered, he did more than I expected to address them. He fully convinced me that I had made a good choice. I really appreciate this, and if their service department is as good as their sales department, I believe this would be the perfect dealership.

I purchased my MG ZS in September/25 with high expectations. Unfortunately, by mid-December, the car had to be taken in for a gearbox repair, and I didn’t get it back for almost four months due to parts availability. While delays can happen, what disappointed me most was the after-sales service. Communication was poor, I constantly had to chase for updates, and I rarely received proactive information about the progress of the repair. To make matters worse, after the gearbox was replaced, the car was returned to me with the battery cables left loose. This caused additional problems on two separate occasions. I contacted the dealership by email regarding this issue, but my emails have never been answered. The vehicle itself is good, but my experience with the parts supply and customer service has been extremely disappointing. For a nearly new car under warranty, I expected a much higher standard of support. Unfortunately, this experience has seriously affected my confidence in both the dealership and the MG brand.