Western Tool Supplies

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Machinery and Tools

Irish Garage Equipment Ltd are Ireland's leading online retailer of Garage Equipment. Established in January 2010 in Buncrana, Co.Donegal we now only trade from K10, Greenogue Business Park, Rathcoole Co.Dublin. 
We cater for both retail and online customers with distribution across the whole of Ireland. The key to our rapid growth and expansion has been our emphasis on customer service having gained 5 star ratings on Facebook and Google. 
Stocking the best quality products at very low prices has also been key to our consistent growth. Why choose to shop with us? Unrivaled warranty service Knowledgeable professional staff Top quality equipment Always low prices Physical shop, not just online Order by phone, online or in person at our Rathcoole shop No Gimmicks (&quot;wholesale prices to the public&quot; etc) we just have low prices all the time 5 star customer rating on Google and Facebook. We hope you enjoy shopping with us! Please recommend us to your friends.

Lads are always polite, have everything needed when I go in. Always great value for money.

One stop place to get any tool needed. ANDREW what a man to do a business with. Thank you for sorting out for them tools.

Wish you big success.

Staff are all helpful, kind and knowledgeable of the products. And biggest bonus is prices are really fair.

-Pacini 350W press drill-

Absolutely poor piece of kit. Drilled 8 holes of 4mm on a 1mm thick sheet and got stuck. Never moved got replaced by the company. The replacement model that company delivered was water damaged . Mold in the cardboard, water marks every where, every nut and bolt was rusted as if it was dug out of bog!

Horrendous QC or pretty much non-existent, total waste of time dealing and buying with them. There is no QC happening at their end so better off buying elsewhere than wasting your time.

Sent pillar to post over the phone to lodge the complain, waiting for refund which they said will be issued when the machine is collected, everything as per their convenience.

Wouldnt buy again.

We placed an order over a month ago and at first made a small mistake instead of ticking the box for delivery, we ticked the store pickup.
We realised the mistake after a week and reached out to customer service. No problem, paid extra 20 for extra heavy item (even though they do offer free delivery?) and waited for delivery.
Half of the order was delivered within couple of days, but the heavy item (and the one we were actually waiting for) wasn't there. The delivery guy claimed he didn't have enough space in the van and it will be delivered next time.
We waited a week and then reached out to them again. We were told the delivery is scheduled in a couple of days. Again, wasn't delivered. We gave an extra day and called again.
This time we were told they don't have the item in stock and it will be 2-3 weeks for it to be delivered, 23rd of April to be exact. In all this time we did not receive any communication from them, no calls or emails letting us know what is happening, no follow ups.
The time has passed and the order still hasn't arrived. After calling them today we found they still don't have it in stock. No calls or emails, just ridiculing on the phone after getting frustrated and getting hanged up. Agent refused to give his name too.
Yes, we were offered a refund, but that isn't what we wanted and we did wait the few extra weeks for it to arrive, it just never did.
Absolutely dissapointed with the lack of communication and the handling of the situation, made us think your reviews online aren't really genuine.
Also, never received the 20 euro back that was paid for the extra heavy delivery. It seems like they just plainly ignore any of our attempts to contact them about it now.

Irish Garage Equipment

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