Since establishment in 2009, Audi Centre has earned its position as Ireland's leading Audi dealer. We have achieved this through offering our customers the complete Audi experience. Whether you are an existing Audi driver of many years, or have only recently entertained the idea of buying one of our great models, you are sure to find a warm welcome and exceptional retail experience at Audi Centre.

I recently purchased a car from Audi Sandyford and wanted to express my high appreciation for their outstanding service. From start to finish, Niall was incredibly helpful, answered all my questions thoroughly, and kept me well-informed throughout the process. His excellent communication made the car-buying experience genuinely enjoyable. I highly recommend them!

I was just looking at the cars in the Audi Center in the Southern District, but I didn't expect to be attracted by the Q4 Sport E tron, which has a large space and a good view. The staff communication was excellent. My receptionist was Mikus, who quickly evaluated my old car and gave me a good depreciation price. It took me two days to decide. Today, I came to pick up the car, full of ritual gave me a great surprise！ I used to be the owner of a BMW Audi Tesla, and I am very happy to be the owner of an Audi again. I love German cars.

Just picked up my new motor and am thrilled. The service and professionalism from all especially Mikus was second to none. Everyone made the experience so enjoyable. Before I left, got a full rundown of the features and drove away feeling great. Would recommend without hesitation. Thanks Audi Centre!!

Audi issued a recall on my car and I rang the team to sort an appointment. The conversation started off in a helpful manner until I asked for a replacement car for the day. Was told Audi wouldn’t cover that cost even though this was their recall. I argued the case that I shouldn’t have to take any expense on a recall and was told I could go and find another Audi centre to do the work. They offered to drop me on the LUAS to help me get into work which doesn’t work as I don’t work anywhere near the LUAS. Once I refused this offer the conversation became abrupt and confrontational. Now I’m left with the option of driving round with a car that has an active recall or spending 80 EUR to borrow a car for the day at my own expense. Poor all round experience.

Extremely disappointing aftersales experience,

It’s now over three months since I purchased my vehicle and I’m still waiting for the logbook to be processed. I’ve called, emailed, and followed up repeatedly — yet I haven’t received a single proactive update or sign of progress.

What frustrates me most is the contrast between the promises made during the sale (“the aftercare here is second to none”) and the reality I’ve experienced. The level of communication and accountability simply isn’t what you’d expect from a premium brand like Audi.

After investing this much time and money, the silence and lack of basic follow-up has left a very poor impression. I genuinely hope management takes this feedback seriously, because right now the after-sales process does not reflect the standards that Audi customers are led to expect.

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