Welcome to Audi Cork Audi Cork was established on 1st July 2010 following a comprehensive review of the Audi dealer network in Ireland. The objective of this review was to establish a dealer network which would deliver the level of customer care which Audi's customers expect and which Audi is committed and determined to deliver. Audi wished to ensure that Audi dealers are focused on Audi alone which in turn would ensure that all existing and prospective Audi customers would receive the unique Audi customer focused experience. This review concluded that this customer experience could only be delivered by dedicated Audi centres and dedicated and focused Audi staff. Consequently all existing Audi dealerships were closed and new Audi centres established. Audi Cork is one of 10 similiar Audi centres in the Republic. Audi Cork was established out of Blackwater Motors Audi operation in Fermoy. Blackwater Motors own and operate Audi Cork and we have transferred all our existing Audi staff to Audi Cork on the South Douglas road. We in Audi Cork look forward to joining with Audi in delivering premium Audi customer service in Cork City and County. We are envigorated and excited by the challenge and opportunity this presents us.

Just bought a Q8 from Shane.
Amazing salesperson. Delighted with the service. Would recommend.

Recently purchased a new A3 from Alan O Shea (Sales Alan!!!) Words cannot describe how patient Alan has been with me since I first bought from him a few years back. Nothing is a problem, no matter how big or small and always at the end of phone whatever time you ring or text,

Absolutely pleasure to deal with him. Audi Cork are lucky to have Alan on their team.

Dymphna

Purchased a used A3 here for nearly 20 grand, very bad experience, they gave me a bad car with faulty engine, broken turbo, to the point service centre told me it was not safe to drive. They handed me a car without doing basic checks if the car was at least safe to drive. Out of roughly 2 months I owned that car, more than half the time it was in the workshop for repairs, I never received a clear explanation or a clear list of repairs that were being done for a month. I had to get a refund after a very long waiting time. Don’t buy this car.

I got my car serviced. They did a poor job. Issues after service they didn’t resolve, saying they would call me back. Wheel nut missing as they did the brakes. I phoned several times raising the issues.

I was looking for an analogy for my experience in Audi Cork and all I could think of is: I ordered a steak and got a BigMac or just a dodgy burger from random takeaway. Booked in for a gearbox oil change and minor service, so I dropped in the car the night before. I rang their main phone number the following day at 16:10 and asked if the car was ready? I was told that the car wasn't ready and they would let me know in the next hour. I explained that it would be too late for me to collect the car then as they were closing at 18:00. Tried to explain to the lady over the phone, but she could not be less helpful, and she hung up on me. I rang again  after, and they basically were nice this time. However, I still didn't know what time the car was gonna be ready. I told them that I would collect it the next morning instead, that was fine. I had to ring in the morning again to find out if the car was rady as nobody informed me. I collected my car, and realised that the oil level was not full but about 2/3 of the min/max level, so I had to drop the car again for them to top it up, and I had to drive down there again and wasted another 2 hours. The replacement car I got was smelly (smell of energy drink, had to vent it each time before entering the car) and not clean on the inside I didn't care about the outside which was not clean either also had empty chocolate wrappers all over it and some used gloves left there in the back. The replacement car was due service as well(You would at least expect them to give you a car that is serviced), and one of the tyres was not roadworthy as rubber on the side was hanging loose in two places from someone hitting the curb, which i pointed out to them when collecting the replacement car just to make sure it was safe. They said it was grand. I took video of the state of the car before entering it. It was not my first time servicing the car, but surely the last time. I would expect a little bit more courtesy from Audi Cork.

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