I was buying my first new car and wasn't familiar with the process. Lads in Bolands Waterford did a great job and walked me through everything. Great experience, lovely car!!!!! Fantastic customer service- always available, flexible, all questions answered, I was really well looked after. Very happy with my purchase ☺️ and the service I received. OK. Need to amend my review, the car purchase was great as described above but....there was also €200 voucher as a part of the purchase deal. I'm still waiting to receive it...no replies to my follow up messages, no update, absolutely nothing, been ignored. So I'm questioning the customer service now.

5 stars all round to all staff in Hyundai Bolands Waterford. .  I have received a first rate service  when purchasing a lovely Hyundai Tucson and  also all after care as well.   I am from Sligo and I definitely would go back again for the support and service  which is compared to  none   around my area.     Very happy satisfied customer. 😊

Rang in Hyundai bolands to book a breakdown . Holly and Ken the service manager were very helpful and got me in the next day and the  car was up and running the following day. Ken then walked me to my car and was very professional and polite .
Overall a great experience and I will book all my services with them .

An absolute pleasure to deal with Daniel & Tadhg during the purchasing of our car. Daniel made us feel at ease the minute we met him & was so natural & informative. He kept in contact via phone & email every step of the process until we drove away after collecting our car. He was never once pushy or condescending, which we have experienced in the past with other dealerships. His easy manner & kindness felt professional yet personal & wasn't like a sales pitch he had learned off. He introduced us to colleagues & really made the whole purchasing experience a dream. The level of service was 5star & most definitely worth travelling down from Tipp! We can't comment on the entire Bolands team but those we interacted with were exceptional!

Terrible service never buy a car from them again.
Car broke down in November it took them 2 weeks to fix my car rang everyday looking for an update, everyday I was told they would be looking at my car the following day but never did. I was told that they worked late of a Thursday and car would be looked at that evening. Rang back Friday morning they still hadn't look at my car. Never offered me a replacement car I had no way to work so had to take time off.
Got my car back the following week after two weeks. When I got my car back  the heating wasn't working so the car had to go back again it is a 221 with a 5 year warranty.   They reluctantly gave me a replacement car this time. So last week the same issue happened with my car again no power malfunction light came on. I rang Boland's and I was told I could bring my car in the 19th of March😡 to be looked at in 5 weeks time. The car couldn't be driven so I don't no how they expected me to get to work. The worst service ever I would not buy a toy car of them. Once they sell you the car they don't care after that.😡 So coil 1 and coil 2 and heating went in a 221 car Hyundai Kona.😡 Aftercare is atrocious with them.

Bolands Hyundai (Waterford)

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