Over the last five years, I have bought three cars from Conor at Car Sales NI and find him a great professional and very trustworthy. Conor is extremely responsive to any queries and delivered the first car direct to my house, as I was unable to arrange pick up. The finance procedure is well explained and is quicker than most main dealers I have used.

As a car enthusiast, it is refreshing to see an independent local dealer providing a great service and sourcing good reliable cars.

Thanks, Connor

So I made an enquiry about a car on a Thursday Pat the sales guy was unbelievable at his job, said it was already gone but managed to talk me into having a look at another car he had in stock .  He sent me the link and a video walk around and told me just to shout if I had any questions.  Long story short had a test drive on Monday and agreed to buy there and then. The whole process of trade in /purchase and a cherished transfer was all completed in 6 days.  I can not rate the staff at Car Sales NI highly enough.  I've been to a few garages around and I've never had the same level of comfort in buying a vehicle.  Will definitely return.

Car Sales NI were a great company to deal with. The car was exactly as described, immaculate inside and out. The lads were really knowledgeable and helpful. There was never any pressure and the whole process was made very easy. Would have no problem recommending them to family and friends.

Whenever I was looking to change car, from the start of the procedure to finish, Pat helped me and made me feel at ease with everything that needed done. He showed me a range of cars that were available and what would best suit me and nothing was of hassle for him. I would highly recommend Pat and the team in car sales n.i and will be going there again in the future.

Buyers Beware – Sold a Crash-Damaged Car and Refused Responsibility!

I recently bought a car from Cars NI and later discovered it had crash damage, fillers, and paint repairs, despite being assured it was in immaculate condition. When I contacted Paul, the salesman, his response was simply “most cars have had some paint repairs” — completely dismissive.

I tried to contact Conor Baird the owner about the crash damage repairs but they refused to take the car back or accept any responsibility. Paul even admitted that they buy cars blindly from auctions, which really says a lot about their so-called “high standards.”

This experience has been very disappointing, and I would strongly caution anyone considering buying from Cars NI. Their quality control is questionable, and their customer service is poor. Definitely would not recommend this dealership.

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