Welcome to a new era of automotive innovation and eco-friendly travel, powered by Charles Hurst and the pioneering electric vehicles from BYD. 

About Charles Hurst BYD 
As part of the wider Charles Hurst Group founded in 1911, we enthusiastically welcomed the addition of the BYD brand to our portfolio in 2023, with our showroom in Boucher Road, Belfast. 

At Charles Hurst BYD, we believe in driving forward a sustainable future. We're proud to bring you an exhilarating range of electric cars from BYD – the number one electric vehicle brand in China and a brand synonymous with cutting-edge technology and environmental leadership.  

 
Say hello to cleaner, greener, and more efficient driving without compromising on style or performance.

Excellent friendly, and knowledgeable service. Very special thanks to Michael for all his help with the purchase of our new car. Michael went beyond just being a sales person, and helped out with any additional paperwork that was required. Really pleased with my Seal u dm-i, even better than what I expected. Once again thank you very much Michael.

Very poor experience.
I called in with the intention of buying a Seal U. As I walked through the door, two guys were sitting as desks and I asked about the SEAL U. They pointed me towards the cars on display but didn't attempt to get up. There were other staff in the showroom but no one approached me. I found the Seal U model myself. The car was quite dirty inside, which is surprising for a showroom model at the back of the display. I was in the showroom for a good 15 mins and no one showed any interest in helping me. There was only one other couple there, so it's not that they were all busy dealing with customers. Not a good first impression.

If you buy a car here ,they will probably offer you a ceramic coat ,don't use it! The company that does this is unprofessional. They "tried" to apply ceramic coating to my new car three times and unfortunately it was unsuccessful. After an official complaint,I received a refund.Customer service could also be better. I can only thank the sales manager Michael for the positive consideration of my complaint.

Came in this evening about 5pm very eager to find out more details about their range and could not be more disappointed by this dealership and levels of any of customer service, we entered looked around cars and not once in 25 minutes did a staff member greet us, come to assist us or even ask if we were already being seen to. I do not want to bring bias into this but after what happen cannot see a reason not as we (an ethnic couple but both born here) had zero assistance or recognition of our presence the entire time and yet during this time 3 Caucasian pairs came in and were attended to instantly whether it was being greeted or asked if they wanted assistance/speak to salesperson yet we stood there with no help, we could have approached staff but when buying a car the dealership should be making the first move and trying to get the business, we thought these cars were brilliant with good deals but after this experience, we will not be giving them our business, counter this to being in Kia and we were greeted walking in the door and within the minute asked did we need assistance and told how long the wait would be

Will never step foot in your dealership again, so unhappy with the service my son got regarding the finance for his car.
David went through everything with my son and I was there too. He owed money on his other car but he told us it was being put into the new price of the car, finance went through no problem, only to be told a day before getting the car he was to pay a £9000 deposit, which was never discussed once when we were there, utter disgrace!!! He obviously didn’t have £9000 to pay as a deposit so he can’t get his car now. Think they need a bit more training regarding telling customers everything. We even spoke to the finance manager who never mentioned it either, so angry with the service!!!

Charles Hurst BYD

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There is a 4 year warranty available from this dealer. Get in touch to find out more.

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There is a 4 Year warranty available from this dealer. Get in touch to find out more.

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