Selling quality used cars all over Ireland

Just collected this superb example. Dealt with Richard, who was so helpful considering how late in the day we concluded the deal. Got the train up from Essex and drove it back absolute pleasure to drive. Thanks for all your help and I’d certainly recommend to friends and family, they have some UNREAL cars for sale and a great setup. I travelled 12 hours in total and it was honestly worth every second. Cheers!

Had a fantastic buying experience with GC Motors. Sadly I didn't have time to visit and collect the car I bought but the process was still great, informed at every stage, all queries answered faster than you could reasonably expect and once car had been with me I was still contacted to check everything was fine. I would highly recommend checking their site regularly and their youtube channel.

Thank you to Richard in the sales team for a 5 star service and all of the help from the rest of the team for the help and knowledge provided in purchasing my new car. To say very impressed is a understatement. I would recommend GC motors to anyone looking to purchase there next car.
Also to Martin in the service department who went the extra mile in making sure that everything was as good as it should be in the extra work added to the purchase. This is very much appreciated

I came across GC motors on autotrader. It was my 1st visit to GC motors. I have bought cars before but at this place it was not your regular car buy. Everyone really treats you as if you were a good friend but still not pressure you into buying anything. They really work hard to satisfy their customers and put them at ease. They are honest, which is a rarity with car salesmen.
Bailey was fantastic. He is so young but with plenty of talent. He works hard and he is an amazing salesman. He helped me buy my dream car 2 months ago. He is very professional. He keeps liaising with various members of the team from the different departments & managers. He made me feel relaxed throughout the whole process. He kept me continuously updated. I will surely be back for my next car and recommend this dealership to everyone.
Thank you to Bailey & his Manager that day.

Where do I even start? Other than I wish I had read the reviews before using them. Salesman on the phone was very very pushy and it’s clear to see why. I only rang up to see about viewing the car and the salesman was adamant I should put a deposit down (on a car I have not yet even viewed) when I said i want to see the car first he said “depends how much you want the car doesn’t it”

Turned up to view the car and it needed 4 new tyres discs and pads (baring in mind I went on a test drive with bald tyres but didn’t notice until after) very safe and professional  🙄 but fair play to them they said they would replace them or at least I think they did.

Did a deal on the car and 2 days before picking it up they made me aware the car had an oil leak. I was reluctant from then on and didn’t want to spend money on a car with an oil leak regardless but they assured me their mechanic insists it was only minor and that with the car still being under warranty they would organise to have the problem diagnosed and fixed at my local main dealer.

The car went in for diagnosing/repairing less than 3 weeks after purchase and a health check they diagnosed it as a leak on the gearbox and advised I needed new rear discs and pads as they was warped when I told the repairer GC had changed them they told me their was no way they had been changed in the last 6 months he also gave me that look when I told him where I bought the car from. Anyway they ‘repaired’ the car and within 2 weeks I was driving down the road with my 3 kids in the back of the car and it just simply slammed on doing 30mph and gave me faults shown in the pictures. So you guessed it the car went back in…. 5 weeks later I get the car back with a new gearbox fitted. I then drive the car for less than 3 weeks and the car does the exact same thing. So the car went back in and they replaced another part (this took another 3 weeks) I have not yet mentioned all the other times it had been in for electrical malfunctions but I’m trying to keep this review as short as possible as I have wasted enough time dealing with these cowboys.

Anyway, I then tried to reject the car because it was clearly unfit for purpose I had owned the car just over 90 days at this point and only spent 30+days actually using it while only clocking up 1000 miles. Upon rejection I was met with hostility and rudeness. They rejected my rejection as ‘they had not had chance to repair the car’ despite them booking it in prior to purchase and with a main dealer (like any other garage would do) and they should be glad they didn’t carry the work out as warranty told me the car has had over 20k spent on it. I was in constant contact with GC while my car was in at the main dealer and was consistently told they were speaking with them to determine the issues. As soon as the car was ready to pick up I let them know and was again met with horrendous customer service and made to feel like they was simply laughing at me as when I asked a simple question I was told ‘ask your finance company these questions! Basically one of there fob you off tactics.

One thing to also be aware of is the wheel refurbs! Terrible terrible standard of work!

To that end and to Summarise the whole situation I would say this.

DO NOT BUY A CAR FROM THESE PEOPLE. Once the money is in the bank they clearly are not interested in after care and customer satisfaction not mentioning customer safety and are happy for you to drive round in a unsafe and unfit vehicle which is shown by other reviews. Don’t be fooled by their expensive showroom and fancy coffee machines! So glad I wasn’t buying one of the high end cars because I could only imagine the pound signs rolling in there eyes once you drive off, cars are clearly bodged! And this is coming from a man who lives in bodge central…. BRADFORD! But at least if you get robbed in Bradford they usually wear balaclavas! If I could give them no stars I would! Terrible after care and terribley pushy salesmen!

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