Frank Keane has brought BMW back to Blackrock! Its the same familiar location on Temple Road, Blackrock, but with a difference. Thats because Frank Keane is BMW since 1967 so we bring a wealth of experience and knowledge across BMW sales, service, parts and finance back to the area. So come and visit us at Frank Keane Blackrock.

I was absolutely delighted with my recent customer experience at Frank Keane Blackrock. From my very first touch point via their social media right through to driving away in my new vehicle, the service was outstanding. Nicole, Deane and Zubé were very professional, patient, thorough and skilled at assisting me to make the best choice for me. The made it their business to get to know me and my requirements. As a Director of Sales myself with a premium brand the standard I’d expect would be high and they certainly did not disappoint. They were in no way pushy or “salesy” and I always felt they were giving me honest advice as opposed to closing the deal. As I was moving to a fully electric car there was quite a bit of explaining for the team to do and the choice was complex enough with so many options on offer. The team made it all as simple and clear as possible for me responding to every request in a professional manner. They are extremely responsive on communication and very friendly throughout. It’s clear that the showroom is extremely busy but once you have an appointment you won’t feel rushed. The customer gifting on handover is a lovely touch. This is a very well run business and the staff deserve high praise for their customer service skills. I’d highly recommend Frank Keane if you are in the market for a new car and want a seamless stress free pleasant experience.

First time using Keanes and they were truly good. Fast check in and out for a brake fluid service. Done in a few hours. Very friendly staff. Honest. Not pushy. No sales issues at all. Car cleaned and hoovered to a high standard so thank you. Great crowd there.

Flat tyre outside BMW Frank Keane Blackrock. (Driving a BMW i3). Phoned, spoke to Ciara - “drive into us now and we’ll take a look”. 5 minute wait and my HERO - Sean - from service dept. gave me an honest appraisal with options and importantly said…..”let’s check the quickest / least expensive option to get you back on the road asap”. Transpired it was a puncture, fixed immediately, and NO charge! Sean was SO pleasant and helpful. So impressed, I made an appt. for a full service before I left.  11 out of 10.  So refreshing to meet people like Sean and Ciara…. a credit to the BMW dealership & brand. Thank you! 🙏

I recently had an outstanding experience at Frank Keane BMW Blackrock and wanted to highly commend the team members who made the process seamless and enjoyable.

Firstly, Graham on the sales team, was exceptionally helpful and knowledgeable. His expertise was evident, and what truly impressed me was his willingness to share that knowledge generously, regardless of whether I ultimately purchased a car from them or not. That level of transparency and genuine assistance is rare and highly appreciated. He also didn't only speak to me as the purchaser, he spoke to the people I was with and was respectful to all (something that was not true for various dealerships we visited on this car search).

Next, Morgan, one of the BMW Geniuses, was truly wonderful. He was incredibly helpful during the test drive, providing insightful information, and was fantastic with all our follow-up questions afterward. He truly embodies the "Genius" title.

Finally, Dean in Finance was outstanding. He took the time to clearly explain all the complex details surrounding resale values, purchasing options, and, most importantly, clearly outlined what to look out for and consider if I chose to finance the car versus making a full cash purchase. His clarity and thoroughness made a potentially confusing part of the process very easy to understand.

Overall, the entire team - Graham, Morgan, and Dean, made this one of the best dealership experiences I've had (and trust me, we went to many while on my car search). As a first time BMW owner, all of the attributes they brought to the table and synergy between them, made the decision to purchase that much easier. Highly recommend this team at Frank Keane BMW Blackrock!

The team are absolutely fantastic. We needed a form completed for the transport authority and Zube sorted it incredibly quickly. He was so kind, patient, and genuinely helpful. Excellent service from start to finish and I would highly recommend them!

Frank Keane Blackrock

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There is a 2 Year warranty available from this dealer. Get in touch to find out more.

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There is a warranty available from this dealer. Get in touch to find out more.

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