I bought my E Class Mercedes in Premium Autos in April 2023 and now after 4 months I can say car is great , also dealing with John was simply pleasure. Car has brand new 2 years NCT , was clean like new , and the state of the car was great. All old service invoices from the previous owner so I can see what was done before.
I was there to see the car and do the test drive and John was very patient answering all my questions. Also week later when I came to collect this beauty another portion of questions John survived patiently.
I CAN HIGHLY RECOMMEND John and Premium Autos when you need a car .

I recently purchased a car from Premium Autos Waterford and I am thoroughly impressed with their service. The car I received was in excellent condition – clean, well-serviced, and came with a fresh NCT. What really stood out was their exceptional customer service.

Shortly after the purchase, I encountered a minor issue with the car. It's important to note that this was not a fault of John or Noel, but rather an unforeseen circumstance. The way they handled this situation is a testament to their professionalism and dedication to customer satisfaction. They addressed and fixed the issue swiftly, ensuring minimal inconvenience to me. During the repair, they even provided a courtesy car, which was a significant help.

Both John and Noel were absolute gentlemen throughout the entire process. Their approach was friendly and informative, without ever being pushy. It's rare to find this level of care and transparency in the auto sales industry.

I highly recommend Premium Autos Waterford to anyone looking for a reliable car and exceptional customer service. Their commitment to customer care and satisfaction is truly commendable.

Brought a car for my wife from Noel.
He was very helpful and informative. Car was ready to collect with full NCT, Service and valeted within a couple of days. Unfortunately a valve failed on the car almost immediately. Now I'm a realist and understand thing happen what impressed me was the way Noel and John dealt with it. The car was recovered, new valve ordered and replaced an we collected the car within a day or two. All the time Noel and John kept us posted at every stage .
This is what customer service is all about.

I recently had the pleasure of dealing with Premium Auto, and I must say, their professionalism is top-notch. The vehicle appraisal they conducted for the Volvo I sold was spot-on, reflecting their keen understanding of the market.Not only was the valuation perfect, but the process of selling my Volvo was smooth and hassle-free. They accurately assessed its value, and I felt confident that I received a fair deal. The staff at Premium Auto demonstrated a high level of expertise and courtesy throughout the entire transaction.What impressed me most was the impeccable condition in which they accepted my Jaguar. Their attention to detail in evaluating and estimating the value of my vehicle showcased their commitment to delivering quality service.In addition to their expertise, the overall service at Premium Auto exceeded my expectations. The staff was friendly, responsive, and efficient, making the entire experience enjoyable.I highly recommend Premium Auto to anyone looking for a professional and reliable service in the automotive industry. They truly go above and beyond to ensure customer satisfaction. Kudos to the team at Premium Auto for setting the bar high in the world of car buying and selling!

Just bought a Toyota Corolla from here. Saw it the first day it came in, it was in pretty bad shape. Came in a week later to pick it up and it was absolutely pristine! Noel was very good to deal with, it was all very straightforward. Would recommend this place for sure.

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