Suzuki are back in the Midlands in Mullingar’s newest dealership: Midlands Suzuki. Stocking the new Suzuki range of exciting petrol/electric vehicles why not get in touch and allow our knowledgeable staff to advise you of the new car which best suits your requirements. We also have a huge selection of quality used cars. Each car is serviced, NCT'd and warrantied. Please do not hesitate to get in touch if we can be of any assistance.

Just wanting to say that today's service was really good it was great from the get-go and Simon from spare parts really took the time to help.

Phil the legend at Midland Suzuki is highly recommended. He offers competitive prices, is friendly, efficient, and responds promptly. While other branches said we’d have to wait at least 12 months for a Jimny, Phil followed up and secured one from a canceled order at Suzuki Australia. We're glad we met Phil; he saved us hassle and is the best salesman we've ever met—honest and not pushy, getting things done efficiently.Every one in the branch was really friendly too ,  the vibe is really good, I definitely recommend my friends to come here for their vehicle purchase:)

Update: even after replying to my review over a week ago, I’m yet to hear ANYTHING back from ANYONE. Just a classic oh we’ll look into it without doing anything scenario?

Honestly an extremely terrible experience with Midland Suzuki for the second time. We purchased our first brand new car in 2023 and didn't have a great time, but thought we'd give them another shot this year. We ordered a Jimny XL in late december 2024, and were told they usually say a 10 business day turn around, but no one waits that long - sweet. As soon as our paperwork was signed, all employees got really flakey and I constantly had to follow up on the status of the car and add ons we'd ordered. We paid for a GVM upgrade, wheels and tyres. A GVM upgrade doesnt even exist for an XL so to start off was pretty surprised they didn't know that. Week after week we were told they were trying to follow up on wheels and tyres, but it was me constantly following up and begging to talk to SOMEONE. We eventually picked a stock standard jimny up, and were told we could come back in a couple of weeks to get the wheels and tyres... that eventually turned into they couldn't get in the wheels and tyres we wanted, so we'd be better off doing it ourselves. Yikes but whatever. We also got the "darkest legal tint" on our car which absolutely is not the darkest. We had it on our previous car and it was a million times darker, with the jimny I genuinely feel myself getting burnt so unsure how its the sun cancer council one. I feel like we've absolutely been jipped and lied to about the tint, especially seeing as we had the exact same tint two years ago. I have emailed MULTIPLE times looking for a solution, and it has been radio silence. I felt bad because they seem short staffed, but I think its actually just an excuse. A classic car salesman experience of they'll do anything for you to sign the papers, and then ditch you. After two brand new car experiences, we've vowed to never buy a new car again because you never feel like a winner. Highly highly recommend not going through Midland City.

Had a very bad experience buying my first car.
Unprofessional and rude customer service
Once I signed the contract they told me the car would be ready in two days as it was in the warehouse and when it was time they told me that it was taken as a service car and they were trying to get it back.
After a week with countless follow-ups, they got the car and after I bought the car they said that the transfer would be completed in a few days.
After a week, the car was still not transferred to my name after countless follow-ups and one month later they transferred the car to my name.
And then I got the paper from DOT that I had to pay for the transfer amount.
When buying the car I was told that it was included and when I contacted them they told me that they would look in the contract and get back to me and saying that it was a demo car thats why like seriously.

Would not recommend.

Update:
As I have seen midland Suzuki has responded to my concern. The wait for this part is not my issue, it is the customer service (or lack there of), communication and respect. The way I have been spoken to on multiple occasions is appalling, and have been sent around in circles for months. Not one person could tell me why this unit has taken so long, but can get an answer within 24 hours of posting a poor review. Dissappointed is an understatement.

This service center is the worst service I have experienced in my entire life. I had a part ordered for my car, and told roughly a month wait, 3, almost 4 months later, still nothing. I called every day to get an update and was told “we don’t know why”, put on hold for almost an hour, and told on 3 different occasions a manager would call me the following day and still never heard a thing.

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