Absolutely fantastic company to deal with
They had the mirror I needed
Same colour as the car it was loaded onto the van
The next day I had it in my hand
Cheap also

I do not recommend. I bought an engine for my car from them, we agreed on the price with cash and an invoice, and when he sent me the engine he did not leave me an invoice. I called and he told me on the phone after I took the engine from him, that if I pay with cash he would not give me an invoice, which they did not mention before the purchase. The engine was not in good condition. They are thieves and they are trying to deceive people. I will sue them for what they did. Scammers.

Awful customer service, have not once received a call back when requested or promised. Agreed to purchase a steering rack last week to be delivered today, "no order on record here" I'm now told - apparently the whatsapp that I have a string of messages back and forth on is only for photos and my reply to say I'd take it (30 seconds after confirming delivery was possible) was missed for this reason. The two messages and call afterwards were also missed somehow. I didnt argue this as I'm stuck so said at 9am I'd send someone up for it today (6 hr round trip) and was told we'll confirm stock and call you, took three phone calls from me and 7 hours before they tell me no we've nothing. Also proceeded to tell me a BMW master tech is wrong in saying a 2 letter code isnt essential to match, just the part number, this is from his experience of fitting them many times not just a tall tale. Incompetent and ignorant.

⭐ 1 Star – Absolutely Disgraceful and Incompetent Service

This place is a complete joke.

I went to T-Met specifically to buy a door lock for a Hyundai i30 3-door (pre-facelift). I drove all the way from Dublin, wasting a full day, because they claimed they had the correct car for breaking.

The guy at the counter gave me a lock from a 5-door i30. When I came back and clearly said I do NOT want a refund, I want the correct 3-door lock, he ignored me, processed a refund anyway and then told me to “set it on fire.” Completely unacceptable and disrespectful.

After that, another employee brought me a lock from a 3-door facelift i30, which is NOT compatible — different design and different part code. When I calmly explained that my car is 3-door pre-facelift and the lock does not match, they became aggressive and refused to help any further.

The reality is simple: they were too lazy to remove the correct lock from the proper car, even though it was available. Instead, they wasted my time and treated me with total disrespect.

I lost an entire day, fuel money, and patience, because of arrogance, incompetence, and zero customer service.

Avoid this place. One of the worst experiences I’ve ever had with any business in Ireland.

I brought a engine from them . Big mistake! Made adverts for the entire engine plus gearbox and I find on delivery a bare engine. Charging £1706 for this. I contact them and they said in description was just "seller condition" , no what they selling.  Another company's sale the same product for half of price. My advice...stay away from them!

T-Met Ltd

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