Selling new and used cars ,vans and 4x4s retail and trade

Bought a car recently off Martin hes an absolute gent and very helpful had a small issue with car he went above and beyond to get it sorted for me very happy with the purchase would highly recommend Martin to anyone looking to buy a car.

Purchased another car recently from Willow Wood Cars. Martin was a pleasure to deal with. Went above and beyond to make sure I got everything I wanted! Highly recommend ☺️

Martin is an absolute gent and a pleasure to deal with. He gave me a great price on my trade in and in turn I received a beautiful car that he serviced right before giving me the key. Martin went above and beyond to make sure I was happy with everything, I can’t recommend him enough. I will definitely be back in the future.

Really good experience dealing with Willowwood cars.
I couldn't recommend them highly enough.
It was a pleasure dealing with Martin who couldn't do enough for the buyer.
I wish him and all the team continued success.

Buyer beware.
I Purchased a car on December 14 2024.
The Central locking system wasn't working and still hasn't worked since I bought the car. I've had nothing but trouble. The car won't open, close or start most days. I have given up so I called Martin in January and he kindly told me to call someone else as it wasn't his problem because the 3 month warranty only covered the engine and gearbox.

So in my personal experience i couldn't recommend this garage.
As far as I'm concerned Martin is conman. I wouldn't trust him to sell me wheelbarrow never mind a car. Thanks for ripping me off Martin. And if the above is untrue feel free to take legal action.

You are a cheat and lier. You never offered to get the car sorted, (if so, why is still it broken) the car would be fixed and my child would not be using the bus for school. You delivered the car to my home and it was already open. You refused to come into my home and made me sign the logbook in the lashing rain which now I understand why you couldn't get away fast enough. Why would I be taken the time to write this if it is untrue. What would I gain, absolutely nothing.

When I called you. You were abusive to me. You called me a lier and said I most likely broke it myself.

I also phoned the number you gave me, he offered to fix the problem for a large sum of money but then never returned my call. I had just given you 10,000 in December and when I called after Christmas I was politely told to go away.

I actually told you the car was for the school run for my daughter and you ripped me off anyway. ,(SHAME ON  YOU) And just for the record the car is still broken and parked up. The millage on the car is the same as when I bought it.

The level of customer service I received was disgusting and it would make me wonder about your 5 star reviews, as of today April 16th the car is still broken 😞.

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