Welcome to Joe Duffy Jaguar Land Rover, part of the Joe Duffy Group located just off the M1 at Airside Motor Park, Swords, North County Dublin. With 16 new vehicles on site as well as a large display of Approved Used cars, Joe Duffy Jaguar Land Rover are here to look after all your motoring needs from New and Used Sales to Service and Parts on your Jaguar or Land Rover. As Part of the Joe Duffy Group we accept all trade in vehicles against our new and used cars, all makes all models.

Recently had car serviced and a couple of parts replaced with the assistance of Sean. He has been fantastic and made what could have been a more painful process very easy to sort out. All the staff are most friendly and the coffee is good too. Thanks.

Rang about getting my car checked after a fault occurred with its charging capability. The car has 50,000km on it and is still under manufacturer warranty. The car was purchased from Joe Duffy Swords, the car was serviced by Joe Duffy Swords. When I called the service dept, they told me "we can't take the car" "we're too busy".... Not, sorry we are very busy it could be 1 month or 2 months etc. Straight out "No we are not taking it". I was told to ring around elsewhere, I had rang around elsewhere at this point, Conlans Jaguar, Spirit Jaguar, Jaguar Waterford. No one will look at it, I still have no appointment and a Jaguar car which will not charge. Jaguar Ireland had told me that Joe Duffy Swords would be my best bet! Best bet, and they will not even look at it. This is comical service from a "Luxury Brand". And I would be very careful before I purchase a car from any Jaguar/LR dealer.

Booked my car in for a problem. Was showing to the services area. Was full so was so told sit somewhere else. Was left for two hours sitting there no one came over to me to ask me was i be looked after. A couple came in he had a suit she was dressed nicely. They where offered tea coffee walk by me not even a look. I had a jacket and jeans on and so was avoided. Seem they care about people with money. Wouldn’t even look at me. I end up leaving and bring the car to another garage.

I HAVE WAITED FOR A YEAR, STILL NO REFUND OR ANY SOLUTION.

Absolute disappointment! "Feel like I got scammed for 115 euros!!" My XF had a crack on the EGR Cooler exhaust pipe which was evident to me, not being a mechanic.

Day 1: Requested for an EGR cooler (they replied they need to diagnose the car to see the problem : 160 euros) I denied, as I knew the issue and explained them. Later they insisted to buy a new EGR Cooler, I gave my VRN and ordered a new EGR Cooler.

Day 2: I paid 580 euros for the EGR Cooler. Apparently, I went home, checked and compared with the existing EGR, it was not the same (sold me a wrong part).

Day 3: I come to return the wrong part, they told me the part in my car is not correct "its manipulated" A Jaguar part with serial number, part number, bar code and company signs. They told me to check again.

Day 4: I went back to return the EGR Cooler. They said Sales Manager is not available and come back tomorrow.

Day 5: They charged me 115 euros to return the part (20% for sending it back to where it came from).

Absolute "SCAM" the charges to dispatch an item is based on the "weight" or "size" of shipment and usually it is fixed charge and not on the percentage of the item. No Receipt or bill has been provided saying that my 115 euros is really for the shipment. None of the mechanic actually saw the problem physically, such a disgrace.

I put 1 star only for the kindness of the reception staff.  But kindness does not repair the car . I asked for a diagnosis - the jaguar had a strange engine sound at idle. After 2 hours they returned my car (150 euros) nicely washed and told me: "there is an internal sound in the engine, we recommend you to change the engine, our offer is 14000 euros and the turbo has oil leaks". To a 10-year-old child, if I gave him a bucket of water and a sponge after 2 hours, he would have washed it nicely and told me that a motor sound could be heard.
GUYS !!! the noise came from the timing chain tensioners - the engine is perfect and the turbo does not leak oil. !!!  you really don't deserve the Jaguar logo on the building !!!

Joe Duffy Jaguar & Land Rover

Spirit Motor Group is the premier dealership in south Dublin for Jaguar and Land Rover. Each of these premium brands has its own distinct display area and dedicated team of brand specialists. Spirit Motor Group's showrooms along with its new Service and Parts Centre have been developed with one thing in mind, to provide our customers with nothing less than the very best. The best specialist care, the best aftersales service, and the very best when it comes to the latest innovations.

Got some great advice from them about certain things I needed to know about my own JAGUAR :)

We have recently took delivery of our Range Rover. From the very beginning Mate was exceptional to deal with. Nothing was ever an issue, and he made sure we stayed up to date during the entire process. We are based a few hours from Dublin and himself & Stephen made sure everything was ready for us on the day of collection. A very happy customer!
Thank you

Just after collecting my new Discovery and delighted. a big thank you to Mark for all  his help and making everything so easy ,  the flowers are such a nice touch and much appreciated an easy 5 stars .  thank you

What terrible customer service!

I contacted Spirit to book my Jaguar in for a service, I had never used them before as this is my first Jaguar. My first concern was getting through the to the service department.  Either I was put through and the phone rang out or I was offered a callback that never occurred. Finally in early September I got an appointment for mid December.

The day before my appointment I get a text, obviously a phone call would be too much, cancelling and telling me to rebook in the New Year.

I called them today, again I was given the option of a call back, amazingly I actually received a call back this time.  This however was where the good news stopped.  I was told it would be March before I could get an appointment. Upon informing the agent of my previous appointment she put me on hold for five minutes to see what she could do and then hung up.

Was   in for a valuation  last Wednesday
Couldn't  get  it by the time I left. Sales man Michael  l
Assured  me I'd get it by 10am the following  day it's now Monday  and still no call. And I was looking  to buy a €73000 x5. Shocking  service.  Declan B.

Spirit Jaguar Land Rover

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