5* all day! Sean and Shem are amazing. Great customer service, great contact throughout the job. Amazing and knowledge. They were able to source some hard to get OEM parts and diagnose a fault that no-one else could solve. They did a lot of work on my RSV 1000 R Factory and I couldn't be happier. I highly recommend Freeman Motorcycles to everyone! Thanks and see you soon lads!

I bought my first bike from Freeman Motorcycle, a few months ago. Enjoying to ride it a lot. Bike had been serviced well prior to sale.
Big thanks to Toddy and to the team.
Highly recommend 👌

Dropped in to freeman’s for a new back tyre yesterday went for brekkie and it was done when I got back , great service and banter as usual , I have also bought all new gear from them over the summer and after several thousand k I’m delighted with it all , the hjc100 helmet is excellent and the built in visor is a great job , I’ll be back for sure

Really good shop and workshop. Very friendly and easy going people. Good assortment of gear, oils and some parts like brake pads.

The lads and the mechanics here are absolutely outstanding. Honestly, they’re great at what they do and really decent people. I have absolutely no complaints about the mechanics at all — they’re professional, helpful and clearly very good at their jobs.

Unfortunately, the experience with the receptionist was the complete opposite. From the moment I walked in the door, she rolled her eyes at me and looked me up and down. I’ve never experienced someone so rude in a customer-facing role. Her attitude was extremely unprofessional, she swore during the interaction, and it honestly felt like she just hates her job.

I’ve since heard from family members and friends who also go there that they’ve had very similar experiences with her, so it doesn’t seem to be a one-off. It’s a real shame because the mechanics themselves are fantastic and deserve better representation at the front desk.
She looks down on people and acts like she’s above everyone. She is unbelievably unbearable to deal with it.

I genuinely think the business would benefit from addressing this, because the people doing the actual work are excellent.

Freeman Motorcycles

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