We had the great pleasure and privilege of meeting and dealing with Dominik when buying my new car. Dominik made us feel so welcome and at ease and he explained everything clearly and comprehensively answered any questions that we had. The car is in beautiful condition and Dominik ensured that a few very minor cosmetic issues were fully remedied before handing the car over to us. Thank you, Dominik, for such a pleasant and smooth customer experience and such great customer service and I hope to meet and deal with you again!

Lovely experience whit Bolands BMW,  we got a BMW X1 and we are very happy whit the car. It was a surprize gift and he was more than happy .  Dealing whit Robert from BMW Waterford was easy, and helpful  as car has been delivered to us.
Thank you very much for everything!

From the moment I stepped into the showroom to view the range of BMW's until I took delivery of my new X1, the staff couldn't have been more welcoming, courteous and professional. The dealings I had with Dominik was so professional in every way and dealing with him was a pleasure. I have purchased many new cars during my time but on this occasion and as a 1st time customer of Bolands, I was looked after with all the courtesy as if I was a customer of long standing. A pleasure in every way to deal with and I am now a converted Bolands BMW customer.

The guys in Bolands were great to deal with. They told me how long it would take and carried out the work in half the time. They also did a few nice touches to make the experience better. Like new wiper blades and air freshener. The service video was great and told informed me of things to watch in the future. Tyre depth and brake wear.

Absolutely shocking experience with BMW Bolands Waterford. My husband and I have been chasing two simple quotes for two cars a brand new 1 series and a second hand 2025 3 series for over a week now and have been completely ignored by the Used Car Sales Manager.
We visited the showroom twice, called once, and even sent WhatsApp messages (as requested), yet no response. On our first visit (a Monday), he promised to send everything the next day. Nothing came. We followed up after a couple of days, and he apologised, saying we would have it by Thursday 4pm. Again, nothing. We waited until Friday and still nothing.
My husband went back in person to speak with him, and once again, he "apologised" and promised to get it sorted. Saturday passed, no update. Monday, silence. Tuesday, silence. At this point, it was crystal clear we were just being strung along with empty promises.
This is without doubt the most unprofessional and frustrating experience we’ve ever had at a dealership. Zero communication, zero follow-through, and zero respect for potential customers who were ready to buy two cars. We felt completely dismissed and taken for a ride.
If this is how BMW Bolands treat customers before a sale, I dread to think what their after-sales service is like. Avoid at all costs! Horrible service, utterly unreliable, and a complete waste of time.

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There is a 2 Year warranty available from this dealer. Get in touch to find out more.

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There is a 3 Year warranty available from this dealer. Get in touch to find out more.

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