Welcome to a new era of automotive innovation and eco-friendly travel, powered by Charles Hurst and the pioneering electric vehicles from BYD. 

About Charles Hurst BYD 
As part of the wider Charles Hurst Group founded in 1911, we enthusiastically welcomed the addition of the BYD brand to our portfolio in 2023, with our showroom in Boucher Road, Belfast. 

At Charles Hurst BYD, we believe in driving forward a sustainable future. We're proud to bring you an exhilarating range of electric cars from BYD – the number one electric vehicle brand in China and a brand synonymous with cutting-edge technology and environmental leadership.  

 
Say hello to cleaner, greener, and more efficient driving without compromising on style or performance.

I met Johnathan and Irwin today. I was dropping my son off at Queens and was struggling to find a charger for my EV, quite a few were unservicable and I was getting low. I called in to ask and these brilliant guys used their charger whilst got me a brew and then found a rapid charger for me nearby.
And I have a Ford! Decent, genuine guys. I haven't bought a car from them but their actions today certainly made me feel they would give a brilliant service. They were a credit to the firm.

Excellent friendly, and knowledgeable service. Very special thanks to Michael for all his help with the purchase of our new car. Michael went beyond just being a sales person, and helped out with any additional paperwork that was required. Really pleased with my Seal u dm-i, even better than what I expected. Once again thank you very much Michael.

Irwin is a gem. Went above and beyond. He took his time, there was no pressure and no rush. Will be back soon. Excellent service and fantastic cars!

I am providing this rating based on my own experience, which may differ from others.

I scheduled a test drive and received a call a couple of hours in advance asking to move the time from 11 to 12, which I appreciated and reworked my schedule around that.

I arrived at 12 and spoke with a staff member who told me that the person I was meeting was busy. I told them I could wait 10-15 minutes, and they seemed to indicate that that would be more than enough.

I waited for 30 minutes without any updates, and there didn't seem to be a receptionist available I could followup with.

I'm assuming the person I was meeting was very focused on their sale, but when you don't take the courtesy to step away from the desk for just 10 seconds to acknowledge waiting customers and manage their expectations (it's a workday, after all), it's hard to feel the same way in return. So, I left.

As of now, I have not received any follow-up, which leaves me feeling that the time spent there was wasted time.

Will never step foot in your dealership again, so unhappy with the service my son got regarding the finance for his car.
David went through everything with my son and I was there too. He owed money on his other car but he told us it was being put into the new price of the car, finance went through no problem, only to be told a day before getting the car he was to pay a £9000 deposit, which was never discussed once when we were there, utter disgrace!!! He obviously didn’t have £9000 to pay as a deposit so he can’t get his car now. Think they need a bit more training regarding telling customers everything. We even spoke to the finance manager who never mentioned it either, so angry with the service!!!

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