Selling quality used cars all over Ireland

I recently bought a Range Rover Velar from GC Motors and had the absolute pleasure of dealing with Neil throughout the entire process. From start to finish, Neil was exceptional—professional, approachable, and clearly passionate about delivering top-tier service.

He took the time to answer all my questions, made sure I was completely comfortable with the vehicle, and kept me updated every step of the way. There was no pressure, just honest, helpful advice and a genuine desire to ensure I was happy with my purchase.

The Velar was presented in immaculate condition, and Neil made the whole experience smooth and enjoyable. If you’re thinking about buying from GC Motors, I highly recommend asking for Neil—he truly goes above and beyond. A 5-star service all the way!

1000% coming here again.. and traveling the 4 hours to get there… why!!!!????
Having always purchased from MB main dealers I was sceptical at first using an independent dealership. I literally cannot fault Bailey.. although I tried.
This salesmen responded to my initial query on the way back from the gym note well outside of business hours.
He was honest, patient and took a great deal of time to understand the kind of customer I was.. from that he got extremely fussy with the most critical attention to detail.
Use him!! He jumped through hoops to make sure my new A45s was spotless I mean it was immaculate. His professionalism but personal attitude towards me felt honestly like dealing with a friend. Quick responses accurate with information and even got the most immaculate valet done none of this water marks business.
Wait I did find fault.. wanted a big red bow on the car on collection but given he made the whole process when buying a 50k plus car I’ll let him off.

I had been looking for an Audi E-tron on and off for about 6 months, wasn't really in a rush to buy one, but saw that GC Motors had a potential car.

Although some distance from me, it didn't matter as the spec, age, mileage and colour was exactly what I was looking for.

Spoke to Matthew Hopkins, who was courteous and knowledgeable, and a day or so later left a deposit.

Arranged a collection day, and throughout the process, Matthew kept me informed, and even picked us up from the train station.

Car was exactly as expected, and more,  beautifully presented. The journey home was great.

Thanks Matthew and the whole team at GC Motors.

I recently purchased a vehicle from GC Motors and had the absolute pleasure of working with Bailey. From start to finish, the entire experience was smooth, stress-free, and genuinely enjoyable. Bailey was incredibly knowledgeable and took the time to answer all of my questions thoroughly. His efficiency made the process quick and seamless, without ever feeling rushed.

What really stood out was Bailey’s no-pressure approach. It was clear that his priority was helping me find the right car for my needs rather than just making a sale. He was also extremely responsive and went above and beyond to keep me informed every step of the way — whether it was answering follow-up questions or ensuring the paperwork was in order.

If you’re looking for a professional, helpful, and honest car buying experience, I highly recommend reaching out to Bailey at GC Motors. He made what can often be a stressful process feel effortless.

The worst car-buying experience I’ve ever had.

After agreeing to purchase a car from this dealer, everything went downhill fast.

Delivery disaster:

The car turned up after a 5-hour drive with a windscreen plastered in flies, seemed odd not one washer clean. When I cleaned it myself the next day, I found a large chip right in the centre of the driver’s view, was the driver trying to hide it. It also had badly mismatched paint and bad panel gaps and loose trim on the front bumper — clear signs it had been in a bump.

Broken promises & miscommunication:

I made it clear from the start I needed the car delivered, and paid a deposit on that basis. Then Pete stepped in saying they don’t do long-distance delivery — contradicting Justin who had just bragged about a delivery to Aberdeen. Complete internal misalignment.

Endless chasing on trade-in:

Despite my trade-in passing an Audi MOT and a specialist inspection with no advisories, they kept requesting unnecessary proof — including brake disc measurements. I sent micrometer readings and written confirmation from the specialist. I even offered to walk away as it became a bit of a farce, but was told they didn’t want to lose the deal. Other dealers were offering more for my car with none of the hassle. Communication was consistently reactive — I had to push for every response.

Potential Privacy breach & no accountability:

On the agreed deadline I gave them to confirm or cancel the deal, I was contacted by strangers on Facebook asking about the RS6 I was “selling” on a trade page! How did they get my details? When I raised it, the salesman gave me a speech about how they “underwrite” older vehicles — no apology or explanation for the potential breach. Ironically, one of those strangers offered me £2K more than they did. I should’ve walked away.

Condition of the car:

The car they sent had clear paint mismatch and misaligned panels and loose trim — even a basic walkaround would’ve revealed it. It’s bad! I was promised a call from Pete while the delivery driver was still present. It never came. The salesman later called back and said, “It is what it is.” Eventually, the driver receives a message ‘they will offer a bit of a refund’ — just lip service to leave. After that: silence. I’m now 3 weeks down the line. Photos of paint available on my lovepetrol insta page.

Lack of paperwork:

No service history, inspection checklist, or paperwork to back up their “checks.” Just a copied green keeper slip I had to ask the delivery driver for. For a nearly £50K car, that’s unacceptable. I’ve bought and sold cars long-distance before — this isn’t how it’s done.

Zero aftersales support:

I was repeatedly told the manager, Pete, would call. He never has. Meanwhile, my trade-in was on Autotrader within days for 25% more than they gave me. They’ve won both ends of the deal and couldn’t care less about aftercare.

Final word:

They might tell you “we sell hundreds of performance cars a month,” but customer care clearly ends once the payment clears. I’ve since found many similar reviews. Social media hasn’t allowed customer tags since 2020 — clearly trying to dodge visible backlash.

I deliberately didn’t chase them after delivery to see if they’d reach out about the refund. They didn’t. I chased them again days later — replies suddenly slowed compared to the sales process. We are 3 weeks down the line. I got an email saying ‘the day has run away from me’ but not a single attempt to call. Maybe he’ll find the time, since he’s had time to reply to Trustpilot reviews.

I contacted the DVLA a week later and they had not even been notified of any change of ownership. Again had to chase. It takes two minutes online. I’m assuming they were waiting for the 14-day return period to lapse.

Buy at your peril.

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