Michael Moore Car Sales employs a staff of 30 and we have been established in 1972.

Our sales team comprises of Michael Moore, sons Brendan Moore and Robert Moore, and Frank Fitzpatrick while Ken Furlong is our financial consultant.

Other key company members are Accountant Fergus Byrne, After sales Manager Paul Joslin, our Administration Staff Catherine Moore, and Serena Brennan. Our Service Manager is Paul Joslin, Service Advisor is Liam O' Brien and Brendan Donnelly is our Service Receptionist. Damien Kennedy looks after our Warranty Department.

Our state of the art workshop contains 8 technicians and 2 in our Bodyshop. A team of 4 work in our valeting bay. Our parts consists of Parts Manager Samuel Justin and Parts Advisor Vernon Fanning.

All of our cars are sold with a warranty and have had a history check completed while our second hand Volkswagen cars are put through a 141 point test before we advertise them

Finance can be arranged with our Financial manager Ken Furlong, right now we have some really low APR rates, and we are open Monday to Saturday to help deal with all inquiries

Excellent service , goods comms while getting my id4. Software recall done . Will be back for full service when due ,better than the Naas garage no charge for the recall ,

Hi, a couple of months ago I got gearbox serviced and all was good. Went back today to get a price quote on repair and was told I have to leave car for diagnosis and then I will get the price. The problem is the issue with car happens first thing in the morning after frosty night. some1 who knows about cars looked one morning and told me what it can be. Service guy not only had funny attitude but also said their technician must look at the car to find issue which wd cost me €150 (for something that I'm 90% sure of). Didn't get the price.. 2 other pple I know from town prefer go to Athlone.. pity

Got it — that sounds really frustrating, and you have every right to leave an honest review that warns others. Here’s a professionally written but strong one-star review you could post on Google:

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⭐☆☆☆☆

Extremely disappointing experience.
I was charged €300 for a “diagnostic report” that I never actually received. Instead, they only added a short and incomplete recommendation on the invoice, which did not explain anything properly. When I tried to ask for clarification, the staff were rude and unprofessional, even yelling over the phone.

I have never experienced such poor customer service — no transparency, no respect, and no accountability. I would strongly advise others to stay away from this garage. There are plenty of honest, professional mechanics elsewhere who treat customers properly

I tried to buy a car off this garage twice over the space of a few years which both fell short of anything positive to say. Latest one was couple of weeks a go. Enquired about a car and was to get a call back from the saleman. Never got one so text to see, then got a text back offering me an extremly poor trade in price on my own car. When I asked why it was so poor I was told it was because the car was too old and they would have to sell it to the trade.Turns out they were selling the same spec car and age as mine but with 70k milage more than mine for 10k more than they offered me on trade in. Wont be ever going back there again but im sure they will survive

Booked in a service a month in advance, I mentioned over the phone that there was a small issue with the car which was mentioned by volswagen  as a manufacturers fault which we were told we will have to pay for anyway. We also booked a replacement car which was not provided and given . I have advised the memeber of staff rhar that’s not good customer service to what his reply was “you don’t have to come back tomorrow if you don’t think this is good customer service”. I’m very disappointed as I got the car serviced here before with no issues but this mornings experience left me shocked to say the least. No compensation for the confussion and only to be told not to come back if I’m not happy , not even an apology. I find this outrageous customer service to say the least .

Michael Moore Volkswagen (Laois/Offaly)

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There is a warranty available from this dealer. Get in touch to find out more.

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There is a 3 Year warranty available from this dealer. Get in touch to find out more.

Michael Moore Volkswagen (Laois/Offaly)

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