We opened in 1981 and built our business by offering our customers exceptional quality and real value for money and since 1981 that has continued to be the cornerstone of our business.

We at Michael Moore's promise to continue to give our customers unbeatable value for money. Whether you are looking for a Mercedes - Benz, Audi, Volkswagen or Skoda, we will make a deal that is right for you.

Thanks to all our customers in the Midlands, and across the country for their loyal support since 1981. We look forward to serving you again in the future.

Great service, lovely helpful staff, very organised and efficient, very experienced sales team. One visit was all it took both times I’ve negotiated a change of car.
Delivered one car to me at work….
Collecting my new car once they open in January!
Lovely bright spacious sales room and private offices.
Very friendly reception staff.
Couldn’t rate them highly enough!

Explained all my options and projected plans.

Excellent service , goods comms while getting my id4. Software recall done . Will be back for full service when due ,better than the Naas garage no charge for the recall ,

Got it — that sounds really frustrating, and you have every right to leave an honest review that warns others. Here’s a professionally written but strong one-star review you could post on Google:

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⭐☆☆☆☆

Extremely disappointing experience.
I was charged €300 for a “diagnostic report” that I never actually received. Instead, they only added a short and incomplete recommendation on the invoice, which did not explain anything properly. When I tried to ask for clarification, the staff were rude and unprofessional, even yelling over the phone.

I have never experienced such poor customer service — no transparency, no respect, and no accountability. I would strongly advise others to stay away from this garage. There are plenty of honest, professional mechanics elsewhere who treat customers properly

I tried to buy a car off this garage twice over the space of a few years which both fell short of anything positive to say. Latest one was couple of weeks a go. Enquired about a car and was to get a call back from the saleman. Never got one so text to see, then got a text back offering me an extremly poor trade in price on my own car. When I asked why it was so poor I was told it was because the car was too old and they would have to sell it to the trade.Turns out they were selling the same spec car and age as mine but with 70k milage more than mine for 10k more than they offered me on trade in. Wont be ever going back there again but im sure they will survive

Booked in a service a month in advance, I mentioned over the phone that there was a small issue with the car which was mentioned by volswagen  as a manufacturers fault which we were told we will have to pay for anyway. We also booked a replacement car which was not provided and given . I have advised the memeber of staff rhar that’s not good customer service to what his reply was “you don’t have to come back tomorrow if you don’t think this is good customer service”. I’m very disappointed as I got the car serviced here before with no issues but this mornings experience left me shocked to say the least. No compensation for the confussion and only to be told not to come back if I’m not happy , not even an apology. I find this outrageous customer service to say the least .

Michael Moore Volkswagen

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There is a warranty available from this dealer. Get in touch to find out more.

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There is a 1 Year warranty available from this dealer. Get in touch to find out more.

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There is a 3 Year warranty available from this dealer. Get in touch to find out more.

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There is a 5 Year warranty available from this dealer. Get in touch to find out more.

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Michael Moore Volkswagen

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