DoneDeal

Alexander Mills

Benburb, Tyrone
4.4/5

Customer Reviews

  • 4.4/5
  • 72 Google reviews
Padraig Higgins
  • 7 months ago

Bought a digger on a Friday and it was delivered on Monday. Niall very professional and helpful. A great company to deal with, I couldn't recommend Alexander Mills highly enough. Six stars if I could . 🌟 ⭐️ 🌟 🌟 🌟 🌟

Philip Kennedy
  • a year ago

Bought a mulcher on Monday &delivered following Thursday very easy to deal with/Aiden truck Driver 100% no problem with directions &on time

Alex
  • 8 months ago

Very helpful when I was looking for some information on a trailer

J C
  • 6 years ago

If I could give no stars I would. This business has done nothing but waste my time and cost me money. Had a previous bad experience coming a considerable distance to see a machine which was not as described but thought I would give it one more try (as anyone can make mistakes)as they had a machine in stock which I wanted to buy. Oh boy how wrong I was about a one of mistake! Phoned regarding a machine I really wanted to purchase. The sale rep wasn't available but did phone me back. He confirmed a price which I was very happy with. I decided to pack up for the afternoon and travel another considerable distance to see and hopefully purchase the machine. Even had the cheque book ready. My business partner whom I spoke to was a little skeptical about the price and asked me to phone back to check I had heard right. I phoned back and got the same rep I previously spoke to. I give him their sales listing reference to avoid any confusion and he confirmed the same price as previously. To cut a long story short travelled to their yard with a view to purchasing the machine there and then. Firstly the sales rep that was available didn't even know they stocked the machine. He eventually located it but stated it wasn't on their system yet, even though it was advertised on their website. He asked what we had been quoted. We replied and then he told us where the machine was and to go and have a run in it around the yard. More messing about ensued but eventually got it started. The sales rep then came out and said that the machine was not the price we were quoted. It had suddenly gone up 65%. I was absolutely dumbfounded that this business, and I used the term business lightly, had wasted more of my time and money for nothing. The machine suddenly became idiotically overpriced and not a single apology was forthcoming. The sales rep just turned his back and walked away. That is twice now that Alexander Mills Ltd has been dishonest and messed me about and let me assure you it will be the last as I will never set foot in their yard again and would never recommend this shambles of a business to anyone.

John Carty
  • 2 years ago

I walked into the shop at 8.20 in the morning late last week looking to buy a chainsaw, strimmer and discuss buying a replacement for my ride on mower. There was no-one in the shop when I went in, but I yelled hello a few times and stood over beside the door to avoid upsetting/startling someone. I should say that the lights were on in the shop, and the door was open. An employee came in, I asked them if I could speak to someone about a chainsaw but before I could say anything further I was told (shouted at really) to get out that the shop wasn't open until 8.30am. I stood there for a second or two trying to work out if he was messing but he repeated again to get out but this time a bit louder. I left and took my 3+grands worth of business to another supplier on the Navan Fort Road. Perhaps the employee in question that I dealt with was having a bad morning, didn't like my type (Leinster accent) and thought I was casing the joint, regardless no need for that level of ignorance. I live locally to Benburb, but I will never ever cross the door for anything again.