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Colm Hanly Motors Ltd

Cashel, Tipperary
4.8/5

Customer Reviews

  • 4.8/5
  • 56 Google reviews
John Rochford
  • 2 months ago

Just got air con gas refill done on our Sorento, great service from the guys who fitted us in at very short notice and explained in full what would be done before any work was carried out, also the workshop looks top class and highly impressive. Thanks again guys, would highly recommend.

Shane Coughlan
  • a year ago

Excellent garage to deal with. Best I have dealt with in my 20 years of owning a car! Can’t recommend them enough! I recently bought a Shogun that suddenly stopped and no one could get to the bottom of it. Three main Mitsubishi dealers refused to have a look at the issue because they said it wasn't worth their time. Jason/Colm agreed to take it on. In the end, it was a wiring loom issue which I have no doubt was like looking for a needle in a haystack. 4 other mechanics and an auto electrician couldn’t find the fault… Throughout the process of getting it fixed, I was regularly called, messaged or emailed to explain the issues to me and give me options on how to fix it and what the cost would be. Everything was explained in detail and I was given advice at all times. There was no hard selling and the lads were very generous with their time. I know they would have made more money by servicing other cars than fixing my issue but they were willing to take the good with the bad jobs which I really appreciated. To summarise: Excellent service, advice, workmanship and communication. Will be back again. Thanks again lads!

Gerold Mauch
  • a year ago

Very friendly staff. Had a tyre losing air close to Rock of Cashel car park and managed to drive my campervan to their facility. Screw in tyre was removed an tyre was fixed within less than 20 minutes for reasonable amount of money. Thanks guys! You saved our holidays.

Barry Twomey
  • a year ago

I had a 1993 mitsubishi 3000gt vr4 that I brought back from usa some years ago ..It broke down early this year and no garage in Cork or county could fix it.I nearly gave up. I contacted Colm Hanly Motors in Cashel and they asked me to have the car brought up to them. They sourced parts here and abroad and after a number of months they told me the car was ready for collection. Full marks to the team there under the manager Neilas who was in constant communication with me. If anything happens to the vehicle in the future it will be going up there for excellent mechanical work....Full marks .....Barry Twomey

Hichem Birem
  • a year ago

Terrible Experience - Dishonest and Unprofessional I recently had the misfortune of dealing with this business, and I can honestly say it was one of the most unprofessional and disappointing experiences I’ve ever had. The level of dishonesty and lack of communication from their employees is shocking. I initially ordered tyres for my car and was very clear that I wanted Dunlop tyres, which they confirmed were being ordered. Instead, they installed Kumho tyres without consulting me, claiming it was due to “availability.” The employee blatantly failed to notify me beforehand, even though he knew what he was doing. Making decisions without the customer’s consent and then pretending I agreed to something I didn’t is outright deceptive. When I questioned how the price for four Pirelli run-flats and a set of two Kumhos and two Dunlops could possibly be the same, I was given a weak excuse about a “small fee” for returning the wrong tyres. I accepted that at the time, but now it seems clear this was just another way to avoid being honest about the actual costs. There’s no way these tyres are priced equally, and even their employee admitted as much. To make matters worse, I’m now being told they’re stuck with four Pirellis, which I shouldn’t even have to worry about. If they’re stuck, it’s their problem, not mine, yet they continue to act as if this is somehow my fault. This business has absolutely no respect for its customers. They make decisions behind your back, put words in your mouth, and try to cover their mistakes with lies. The lack of transparency, accountability, and basic professionalism is appalling. Save yourself the frustration and take your business elsewhere. If you value honesty and proper customer service, avoid this place at all costs.