Fantastic team to deal with from start to finish. Thank you Robert, Henry and Sharon, it’s been a pleasure! We are delighted with the car and look forward to continued business in the years ahead

I had a fantastic experience with James Muckian while purchasing my first BMW in Ireland. His genuine and persuasive approach, coupled with expert guidance, made the decision-making process a breeze. I'm extremely satisfied with the level of service he provided. Highly recommend his assistance for a smooth car-buying journey!

I would highly recommend Colm Quinn BMW Drogheda to anyone who is interested in buying a BMW. In particular Peter, who assisted me with the purchase of my car in July. Peter was both professional & friendly, & made the entire process so easy. I live more than a two hour drive from Drogheda, but Peter was kind enough to bring the car to me, for a viewing & test drive. He also replied promptly to any queries I had leading up to the purchase. When I arrived to collect my car, I & my family received a warm & welcoming reception. I am delighted with my new X5 & hope to give my custom to Peter in the future. Many thanks Peter & Team from a very satisfied customer.

Recently bought an X3 from Colm Quinn Drogheda,had Peter Walsh looking after me. Peter was brilliant, went above and beyond. Peter met me more than half way to push the deal through, I look forward to dealing with Peter again when I next decide to change my car

Sadly a downgrade from my previous five star review. I have been a customer of Colm Quinn BMW for a number of years.
They are one of the most frustrating companies to deal with because they alternate between being good and appallingly bad.
When they're good they're excellent - but lately I've just had more and more consistently negative experiences. The poor customer service appears to stem from a lack of training combined with what seems to be a frequent staff turnover in the service department. My most recent experience was having parking sensors replaced. The Z4 from research, appears to have issues with regular failure of parking sensors. I have been told that they cannot be disabled.
I opted to wait for my car in the showrooms in Drogheda as I was told that the process would be fairly seamless. I could see through the large glass windows that three people seemed to be struggling with the back bumper and the car was up and down on the hydraulic car lift numerous times. During those five hours was offered not a single update. Staff were aware that I was sick with pneumonia and yet did not think to offer me a lift home until the car was fixed. I drove home and within 30 minutes, a sensor beside the recently replaced one had broken. One month on and yesterday another sensor has failed. I called and left a message for the service manager - I have not received a return call to date four days on.
Each replacement incurs significant costs primarily in terms of time lost, effort to get there and of course the financial impact.
When I upgrade I will not buy from Colm Quinn BMW. Glitzy showrooms but no substance behind them.  I've had similar poor experiences with Colm Quinn Athlone so at least they're consistent in something I suppose! Let's hope I don't have a phone call from Mr Quinn like I did the last time literally screaming down the phone and bullying me into removing my review immediately.

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